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How can I resolve the "Non-HP cartridge" error?
Press "Yes," "Continue," or "OK," and resume the printing process.
Why should you avoid updating your printers firmware?
A firmware update is a software upgrade for your printer's system, designed to block non-original ink. We recommend avoiding any firmware updates to ensure uninterrupted printing performance. This is crucial for all compatible brands.
Why do we not recommend keeping extra toner cartridges for spare parts?
Keeping a spare pack can lead to dried-out toner cartridges or outdated firmware compatibility. Its better to purchase as needed to ensure freshness and proper functionality.
How can I contact the Customer Care Team if I need assistance?
After purchase, you can contact Customer Care via buyer-seller messages. We're available 24/7, including holidays, and respond within 3 minutes. Feel free to reach out if you need assistance!
What should I do if the 30-day return period is over?
If 30 days have passed, please contact our Customer Care via buyer-seller messages, and we'll assist you promptly.
Page 11Sponsored hero-video How can I resolve the "Non-HP cartridge" error?
Why should you avoid updating your printers firmware?
Why do we not recommend keeping extra toner cartridges for spare parts?
How can I contact the Customer Care Team if I need assistance?
What should I do if the 30-day return period is over?