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WD Black 500GB Performance Laptop Hard Disk Drive - 7200 RPM SATA 6Gb/s 32MB Cache 2.5" - WD5000LPLX

Ships from Canada.

Sold and Shipped by Newegg

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • 7mm 2.5-inch drives come with a SATA 6Gb/s interface
  • Improved Architectural Designs: Dual Core Processor, High Resolution Controller (HRC), StableTrac Technology
  • Improved Data Protection: Vibration Control Technology (VCT), Corruption Protection Technology (CPT), NoTouch Ramp Load Technology
  • Industry-leading 5-year manufacturer limited warranty
  • Package includes a hard drive only

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD5000LPLX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.ca's Standard Return Policy.
Ownership: 1 month to 1 year
Verified Owner
3/ 5
Received OEM drive and unable to register with WD Warranty 5/29/2020 8:01:37 AM

Pros: Drive works fine in my laptop. Great price but fairly slow in delivery for it to make the trip from the west to east coast USA.

Cons: However, when I tried to register the hard drive serial number with Western Digital, the information returned was that the drive was an OEM product and did not qualify for the 5 year warranty as advertised in the Newegg.com product description.

Disappointed that the listed information was incorrect.

Overall Review: I did not purchase the Newegg warranty.

Did you find this review helpful?
Manufacturer Response:
Hi Lawrence F. ,

We are sorry to hear about your experience with the WD Black Performance Hard Drive and thank you for bringing this to our attention.

Western Digital (WD) sells hard drives to Original Equipment Manufacturer (OEM)'s such as Dell, Compaq, Apple, HP, DVR manufacturers, etc. OEMs purchase these drives without warranty from WD at a reduced cost. The OEM computer manufacturer would include the hard drive under the warranty of the computer system that the hard drive was installed into. It is best to contact the place of purchase for any support for the OEM drive.

We have placed few links to know more about the the OEM and their warranty details.

"Difference between WD OEM vs. Retail (RTL) drives":
https://support.wdc.com/knowledgebase/answer.aspx?ID=1352

"Warranty on Hard Drives Originally Sold With non-WD systems":
https://support.wdc.com/knowledgebase/answer.aspx?ID=18133

We would like to gather more information in order to provide good overall experience with Western Digital. You can contact us by phone. We'd be happy to help.

Need Help? Please see our "'Contact Us" page for information
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Very nice HDD 5/24/2020 2:47:49 PM

Overall Review: I like this HDD a lot. Its a very good hard drive especially for the price

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Perfect Xbox 360 Replacement Drive 5/3/2020 6:57:22 AM

Pros: Faster than the stock 5400 RPM drive and much more storage space

Cons: Due to it being slimmer it is a little tricky to install in the Xbox 360 HDD enclosure

Overall Review: Couldn't be happier with the drive. I can confirm it works on a Phat console flawlessly.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
5/ 5
This Hard Drive works as expected 5/5 would recommend 3/30/2020 11:30:13 PM

Pros: This Hard Drive works as expected

Cons: Dosen't NOT Hard Drive works as expected

Overall Review: If you need an reliable RPM HD to replace on in a notebook computer to give it a few more years of life then look no further, if you are building a dream gaming PC then buy a SSD

0 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Dead within 3 months 3/25/2020 2:22:31 PM

Overall Review: Died within 3 months of light use. I can hear the drive spinning but bios can't detect. Beware!

Did you find this review helpful?
Manufacturer Response:
Hi Paul M.,

We're sorry to hear your user experience with the WD Black Laptop Hard Disk Drive and appreciate your time for providing this review. 

Based on your concern, if the drive is not showing up on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect by following the information provided in the link below.

"How to check an internal drive for defects, problems, corruption, or a power issue":
https://support-en.wd.com/app/answers/detail/a_id/15514

We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Data Lifeguard Diagnostic for Windows.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support-en.wd.com/app/answers/detail/a_id/6226

If the test is ambiguous, you can create an RMA with Western Digital to replace the drive, if it is under warranty.

"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336

We would like to get the chance to work with you directly to help discover the root of your hard drive’s abnormal behavior. You can contact us by phone or email from the link mentioned below with reference to the Newegg review.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Ownership: 1 day to 1 week
Verified Owner
5/ 5
flawless ! 2/25/2020 7:40:33 AM

Pros: installed in minutes in my Mac Mini Late 2012. HD setup and OS installed without a hitch. backup restoration went smooth as silk. never had an easier time replacing a HDD in a device. One second I had a non-functioning device and before I knew it I was up and running again.

Cons: none

Overall Review: Definitely a bargain, and an excellent HDD

Did you find this review helpful?
Ownership: 1 day to 1 week
Verified Owner
5/ 5
Good product with good price 2/19/2020 3:22:23 PM

Pros: Quality product with low price

Cons: Not identified

Overall Review: Ordered by February 17th and received this evening. The disk comes as described and worked great. I ordered this for a mobile USB disk. It is compatible with enclosure perfectly.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Excellent service 2/17/2020 6:56:16 PM

Pros: Fast and prompt delivery!

Cons: N/A

Overall Review: We received all HDD's as described and faster than expected.

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  • Refurbished : This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details.
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  • Used - Good : This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Acceptable : This means that the product shows clear signs of use, cosmetic defect, and may be missing minor accessories and manual, but remain in working condition. Product does not come with warranty unless stated otherwise in product description. Functionality issues beyond signs of use should be disclosed in product description.
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