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Seagate Backup Plus 5TB Blue USB 3.0 Portable External Hard Drive (STHP5000402)

Ships from Canada. Most customers receive within 3-9 days.

Sold and Shipped by iSanek a-seller

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • Up to 5TB of massive capacity portable external hard drive for file backup
  • Powered by USB connection, Compatible with USB 3.0/2.0
  • Works with Windows and Mac without needing to reformat
  • Offers customized backup and folder mirroring
  • Includes 1-year Mylio Create plan and 2-months Adobe CC Photography membership

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STHP5000402

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Systems Specialist 8/2/2020 7:03:04 AM

Pros: As expected

Overall Review: good product

Did you find this review helpful?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Systems Specialist 8/1/2020 8:22:20 AM

Pros: Working as expected

Overall Review: Good prpoduct

Did you find this review helpful?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
2/ 5
Unreliable. 7/29/2020 1:59:44 PM

Overall Review: I bought this drive just to use as the destination for a data recovery project after a Windows update formatted one of my drives, without any prompting or warning. It intermittently slows to a crawl then freezes up, or even refuses to detect on various systems. I just ran a CHKDSK on it that found and supposedly fixed thousands of file issues, when all it's done is receive copies of recovered files. I've had it less than three weeks, and will be returning it if there are any more problems.

Did you find this review helpful?
Manufacturer Response:
Hello Anonymous,

We regret to hear about your experience with the Seagate Backup Plus drive. We’re certainly sorry you’ve encountered this circumstance. However, we’re hoping to lend a helping hand and offer some assistance.

We strive to manufacture our products in the best possible quality. It cannot be avoided, however, that despite extensive tests and quality checks, a product may experience an issue in operation and we apologize to you for having had this experience.

If we can offer some help in technical troubleshooting or data recovery, please contact us via the following link:
https://support2.seagate.com/?language=en-us

Kind regards,
Matt
Seagate Support
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Excellent Value 7/23/2020 2:40:13 PM

Pros: Easy set up and comes with interesting Mylio software. Package includes cables and can set up quickly.
Backup software works well and automates

Cons: Two months of Adobe CC not worth the trouble to set up if you are not going to subscribe anyway.

Overall Review: I would purchase again especially on sale as this one was. I have recommended it to two of my photographer friends.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Works very well 7/18/2020 12:59:19 PM

Pros: Works as advertised, just wish software was permanent, not just trial.

Overall Review: Perfect for backing up PC and RaspPi.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Reliable Storage 6/27/2020 10:40:53 AM

Overall Review: I've bought several of these over the last few years. All good & reliable. Until there is a SSD version with similar capacity and an affordable price, this is my external drive of choice.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Love it 6/23/2020 9:00:52 PM

Overall Review: I originally purchased the 2tb version of this drive and liked it so much that I returned it for the 4tb version. I use this drive to backup my server and then unplug it to take it on-the-go when I go to remote areas with no internet. I'd reccomend it to anyone.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great Item 6/23/2020 8:59:39 PM

Overall Review: I liked this drive so much that I returned it and purchased the 4tb version. I still love it and would reccomend it to everyone. No issues with it so far. I use this drive to backup my server and take the backup on-the-go.

1 out of 1 people found this review helpful. Did you?
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  • Used - Like New : This means that the product has been opened, possibly used but is in perfect condition with no signs of cosmetic or functional defect. Product may includes warranty, and accessories found with the original product. Product may or may not be in the original packaging. Returned items with minor packaging defects fall under this category.
  • Used - Very Good : This means that the product has been opened, may show slight signs of use and cosmetic blemish, and may be missing minor accessories, but remain in excellent condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Good : This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Acceptable : This means that the product shows clear signs of use, cosmetic defect, and may be missing minor accessories and manual, but remain in working condition. Product does not come with warranty unless stated otherwise in product description. Functionality issues beyond signs of use should be disclosed in product description.
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