Pros: First off I want to say that I love this laptop. I pretty much love everything about it. It could be a bit lighter but everything else about it, I love the quad core CPU, 16GB of memory SSD drive and Spindle drive combo, blu-ray RW drive 2GB NVidia graphics and the price!! Under 2K when I got it two years ago and now it seems even cheaper!

Cons: ASUS support. It SUCKS!

Overall Review: A few months back the laptop started to randomly power off. At first it only seemed to happen when I was on wifi so I thought maybe something was wrong with the wifi card. I finally got fed up and opened up a service request with ASUS via chat on their support site. They told me that it would take about 7 business days before I would get it back. I work as an IT Manager and this is my daily driver. We're primarily a Dell shop where I get next business day on site support for all of our laptops. I knew going in on the ASUS that I wouldn't have that type of support. I actually took the unit into the service center since I work down the street from it. I provided them a local admin account as per their request on the RMA form, so that they could do their testing and install applications. I got it back after about 5 business days. They had apparently replaced the motherboard. After getting back to the office and turning the unit on, I noticed that the previous login was the local Administrator account and not the account I had given them. I had not provided them the local administrator password at all. This really annoyed me as they had forced their way into my machine via the local Admin account even after I had provided them a different one. After the machine had been on for about 15 mins, it powered off again! At this point I was fuming! I performed my own diags. I ran a memory test overnight. It passed. I installed hard disk sentinel to check the disks and oddly enough found that the SSD drive seemed to be bad, so I did a fresh install of Windows 7 Pro onto a spindle drive, got all the ASUS drivers installed on it and within a few hours, BAM!, it powered off again. I then tried different power supplies, same thing. I finally opened up a second request with ASUS and sent it in again. All in the same month! This time they replaced the graphics card. and the bad SSD drive(I put it back after I realized that it wasn't the culprit nor was it my install of Windows on the SSD drive). Now their RMA form says to back everything up in case they have to replace a drive or reinstall. So I did, for the primary boot drive(SSD). When I got the machine back it had a fresh copy of Windows 7 Home Premium on it which I was totally fine with. When I went to look at my second drive, it was clean! They had reformatted it for no reason! Needless to say I was ticked! Fortunately I did back some stuff up but I had gigs of other stuff that I actually needed to reinstall! I then got it back to my office and again within a few hours, it powered off. All this has happened within the last week of July 2014 and up until now, 8/20/2014 and my laptop still is not fixed! I have been spoken to them via chat, phone and twitter. They all want me to send it in for a 3rd time! They refuse to swap out my existing laptop with a refurbished one! So as much as I do LOVE this machine, I would highly encourage any of you