Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

The GainSaver Business Model

GainSaver have been in business over 10 years and sells refurbished Mac and PC computer systems. Our huge inventory of used laptops, desktops and tablets comes from many different sources: large and small businesses, leasing companies, distributors, stores and individuals. GainSaver technicians thoroughly clean, test and repair these systems for sale to our customers.

Buying a GainSaver refurbished computer is just like buying a new computer. You can purchase one computer for home, or dozens for your business. Whatever your needs, GainSaver makes buying used Mac and PC computers as safe and convenient as buying new.

And if you are looking for the lowest prices and guaranteed satisfaction – then refurbished GainSaver deals are even better than buying new.

Why Buy GainSaver Refurbished?

GainSaver sells refurbished Mac and PC systems for much less than the cost of new ones. But just as important as low prices, GainSaver takes the risk out of buying used. When you buy used products from an individual, you never know what you are going to get. It could be for sale because it doesn’t work right.

GainSaver’s rigorous testing, refurbishing and reconditioning of every computer we sell, you can be sure that the product you are purchasing is in 100% excellent working condition. And you don’t have to take our word for it. You are guaranteed.

Your Satisfaction is 100% Guaranteed - GainSaver provides the best protection anywhere for your refurbished computer.

GainSaver 30-Day Money-Back Guarantee - If you are not totally satisfied, you can return your computer system to GainSaver for your money back, or in exchange for a different computer. No questions asked. You can return your equipment for any reason. Perhaps it works fine, but it doesn’t meet your requirements. That’s OK. We’ll take it back.

Every system includes a free GainSaver 30-Day Warranty which takes effect immediately from the purchase date. You can return your refurbished computer to GainSaver for any reason, and get a like for like replacement. Or you can receive credit for your system and apply it to a different model. It’s your choice.

GainSaver’s Satisfaction Guarantee means that for 30 days you are completely protected – at no additional charge. You are guaranteed to have a computer system that is fully functional and meets your requirements.

Feedback
Returns Policy
48 Ratings (75% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
87.50%
Product
Accuracy
85.42%
Customer Service
Satisfaction
75.76%
Anonymous
Ordered on 11/20/2020
Amazing!
12/4/2020 9:45:03 AM

Came in mint condition, super fast delivery !

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William A.
Ordered on 8/13/2020
9/10/2020 4:37:03 PM

Laptop works well and looks new but something is loose in the laptop and it rattles around whenever the computer is moved at all. I don’t have time to RMA it back to gainsaver because I use this laptop for work.

  • Yes
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  • Didn't contact
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Darren S.
Ordered on 2/4/2020
Second MacBook Pro purchased
3/3/2020 5:34:07 PM

Another great experience with purchasing our second MacBook Pro.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Claude-Anne S.
Ordered on 1/31/2020
Wrost expérience ever
2/27/2020 3:29:28 PM

Computer did not work, it took forever to get the ups label when I got it it was not working so I need to request another one which did not work again... I will never buy from them again

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Richard C.
Ordered on 1/29/2020
2/26/2020 6:02:14 PM

The MacBook was packaged properly and arrived in as new condition. With only two cycles on the battery it truly was like a new product. In fact after careful inspection I doubt that the computer had ever been used. Great supplier that I will definitely purchase from again.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Ostoro P.
Ordered on 11/29/2019
Fair
12/30/2019 6:18:01 AM

Had to call apple because despite what the letter that came with the laptop said, it still had a user on it that had a password. Luckily customer service with Apple was the best I'd ever encountered, we uninstalled and reinstalled the laptop and it was all good. The laptop has been working great, no complaints so far.

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  • Didn't contact
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Ken B.
Ordered on 10/2/2019
Trustwothy
10/31/2019 8:48:59 AM

We purchased a refurbished 15”, it worked fine for about an hour then started shutting down without notice. we asked for an RMA, they took it back without a fuss, we purchased another and got it quickly and this one is perfect ! we got nervous there for a while but then, it all worked out...

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Anonymous
Ordered on 9/14/2019
GainSaver is hard to Contact for any support
10/23/2019 7:56:52 AM

I bought a refurbished Macbook Pro from GainSaver and it was a great deal, when I got it, it was on time and well packaged and when I booted it up it had no problems running, However, half of the keyboard was not responding, I contacted Newegg to see if this was a common issue or not after I had already updated all the drivers and it turns out it was not working properly and there wasn't any physically damage to the computer so I try to send an email to GainSaver saying that it was broken before I Received it and a non heart felt copy and paste email was sent to me that said we have professionals that check the computer and make sure it passes our test standards before selling any of there refurbished computers. It redirected me to contact Newegg and so i did, Three times it took me to contact Gainsaver though Newegg to finally not getting that copy and paste email about there Service standards. All of the Newegg repetitiveness that helped me, tried calling them about this issue before leaving and email about my computer issue and they never answered. After a few days of the same emails i finally got somewhere with a Newegg representative and got a RMA to send it back and so I did, GainSaver or Newegg says to please allow 10 days to process the order and 17 days later i have not hearback from Gainsaver at all Newegg however lets you know a personal text note of whats wrong with it and all the valuable information form Newegg but the people your actually buying the product from, the marketplace sellers " can be unresponsive and difficult " is what a Newegg representative told me to re-insure me that I am doing the right thing to try and to contact this seller. I wish this posses was easier by just having some costumer care for an issue like this from GainSaver.

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Brandon W.
Ordered on 8/23/2019
9/23/2019 1:14:33 PM

First item was not shipped with proper documentation and could not be imported. Had to order a duplicate item and wait for refund of the initial item. It’s been minimum of 3 weeks waiting for the item to be shipped back and refunded.

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Anonymous
Ordered on 8/23/2019
9/20/2019 7:23:51 PM

Reliable and product sold and delivered as advertised

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Solomampionona R.
Ordered on 7/1/2019
Completely satisfied
7/8/2019 6:03:31 PM

I'm really happy to have done business with GrainSaver. The order was processed very quickly but it is the customs and the delivery service that slowed down the delivery a little. The product works very well, in perfect condition and even beyond my expectations

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2 out of 2 people found this review helpful. Did you? 
Yves C.
Ordered on 3/26/2019
Computer was correct
5/14/2019 6:41:32 PM

Only small glitch on screen (few pixels not working)

  • Yes
  • Yes
  • Didn't contact
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James N.
Ordered on 1/22/2019
2/16/2019 2:53:40 PM

The item was delivered unserviceable. I was disappointed , however the return process was seamless and completed within 8 days. I was very impressed.

  • Yes
  • No
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Sarah P.
Ordered on 10/2/2018
Good quality
10/30/2018 6:51:37 AM

As as refurbished laptop it came clean and ready to install all of our software, so far so good. The battery seems to have good life. Very satisfied.

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Anonymous
Ordered on 9/5/2018
10/2/2018 4:11:20 PM

they should check their product before sending it to costumers.

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  • No
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Jani S.
Ordered on 9/3/2018
Love it
9/28/2018 6:54:57 PM

I love my MacBook, it’s small and easy on my back. I did have problems when I first received it which I rate 1 star for that but once I had it reinstalled and upgraded it works perfect now

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Anonymous
Ordered on 8/15/2018
Unsatisfactory
9/13/2018 7:06:57 AM

Product was damaged to the point of not functioning. Had to return after lengthy initial shipping process, causing me to not have a computer in time to start school... disappointing and inconvenient

  • No
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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/17/2018
Worst Customer Service
9/5/2018 3:46:57 PM

Laptop shows signs of failure the first day I turn it on. I can't afford to be shipping it back to have it repaired because I need it for work. Therefore I request assistance/opinions so I can make an effort to repair it myself, but GainSaver offer nothing, they just tell me to request an RMA from NewEgg for a refund. What a waste of time this transaction was. I explained in detail the issue I was having, but not even a hint of care or any attention paid to the issue. Complete garbage. Never purchasing anything from GainSaver ever again. I can't believe NewEgg even endorse them.

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  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 7/30/2018
Works well
8/24/2018 6:43:19 PM

Works like expected, there is a big scratch at the bottom but not visible so all good.

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NBL I.
Ordered on 5/26/2018
A very honest seller.
7/20/2018 9:38:00 AM

I'm pleased with my Macbook Air. The power unit broke in 2 weeks usage and they refunded me a part of what I've paid to buy a replacement unit. I also had to pay duties and they refunded me the extra dollars I had to spend to cover them. All things considered, this is one of the best seller on NewEgg. Koodo to you and your team. Will do business again.

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