The GainSaver Business Model

GainSaver have been in business over 10 years and sells refurbished Mac and PC computer systems. Our huge inventory of used laptops, desktops and tablets comes from many different sources: large and small businesses, leasing companies, distributors, stores and individuals. GainSaver technicians thoroughly clean, test and repair these systems for sale to our customers.

Buying a GainSaver refurbished computer is just like buying a new computer. You can purchase one computer for home, or dozens for your business. Whatever your needs, GainSaver makes buying used Mac and PC computers as safe and convenient as buying new.

And if you are looking for the lowest prices and guaranteed satisfaction – then refurbished GainSaver deals are even better than buying new.

Why Buy GainSaver Refurbished?

GainSaver sells refurbished Mac and PC systems for much less than the cost of new ones. But just as important as low prices, GainSaver takes the risk out of buying used. When you buy used products from an individual, you never know what you are going to get. It could be for sale because it doesn’t work right.

GainSaver’s rigorous testing, refurbishing and reconditioning of every computer we sell, you can be sure that the product you are purchasing is in 100% excellent working condition. And you don’t have to take our word for it. You are guaranteed.

Your Satisfaction is 100% Guaranteed - GainSaver provides the best protection anywhere for your refurbished computer.

GainSaver 30-Day Money-Back Guarantee - If you are not totally satisfied, you can return your computer system to GainSaver for your money back, or in exchange for a different computer. No questions asked. You can return your equipment for any reason. Perhaps it works fine, but it doesn’t meet your requirements. That’s OK. We’ll take it back.

Every system includes a free GainSaver 30-Day Warranty which takes effect immediately from the purchase date. You can return your refurbished computer to GainSaver for any reason, and get a like for like replacement. Or you can receive credit for your system and apply it to a different model. It’s your choice.

GainSaver’s Satisfaction Guarantee means that for 30 days you are completely protected – at no additional charge. You are guaranteed to have a computer system that is fully functional and meets your requirements.
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Return Policy
About Us

RETURN POLICY

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from GainSaver
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, GainSaver will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. GainSaver will refund back to your method of payment.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days