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TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black
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Learn more about the Toshiba HDWC130XK3J1

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Toshiba HDWC130XK3J1

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  • joeham
  • 4/2/2015 5:35:52 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsIt works but there's a secret

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Works as external drive with XP thru Win 8

Cons: There is a little secret you should know. The internal format is secret. The USB controller in this drive fakes the OS into thinking it is an NTFS drive with 4K sectors. Traditionally drives under the 2.2TB limit use 512 byte sectors. XP can read drives larger than 2TB if they are formatted as 4K sectors. The Controller in this device presents the OS as such.

If you have a failure of the cheap controller chip, you might think you can crack the case open and put the drive on a sata dock or put it internal to a desktop PC and recover the files. But you will be wrong. Windows will see the drive as an unformatted partition and two unallocated partition. You can't read them because they have a secret format that only the controller chip knows.

With a standard gpt or mbr formatted drive, you would have some hope of maybe using a disk data recovery program to get some of the data off the drive by putting it into a desktop or hooking it to a USB to Sata converter or a docking station.

So if you loose the cheapo USB controller chip, or it screws up translation, say due to a power glitch, you loose your data. Or you pay the mfgr to recover it. You can't read it with anything but another Toshiba controller.

I confirmed this by removing the internal drive in preparation to upgrade the drive. I put the drive into a Mediasonic multidrive box I use for archives and found it would not read it as a gpt (or even MBR) drive. Useless.

I believe a lot of reviews saying they have problems reading the disk or have lost data, are due to the translation of disk format by the USB controller, not actually a failed disk drive.

Other Thoughts: I would suggest for external drives over 2.2TB, avoiding the Toshiba, Seagate and other mfgr external drives if they advertise XP compatibility. Most certainly there is some translation going on in the controller. Instead buy a device that says it doesn't support drives over 2.2TB unless you use GPT. This means not compatible with stock XP. A good example of a device like this would be the Plugable USB3-SATA-UASP1. This device uses GPT formatting and supports devices up to 6TB. Also I have Mediasonic probox usb3 4 disk housings that support up to 4TB. I can confirm that these work great with Win7 and 8.1 and you can remove the drives and put them into your desktop or swap them between units and the data is readable via the USB interfaces.

1 out of 1 people found this review helpful. Did you? Yes No

  • JonW
  • 3/27/2015 11:26:26 AM
  • Tech Level: High
  • Ownership: more than 1 year

4 out of 5 eggsWorks fine with one slight issue.

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Price was great, Drive has been reliable and serves up good speed for streaming video.

Cons: Required purchase of an add on card for USB 3.

Other Thoughts: I bought this initially as a long term storage device not considering speed. I later decided to push the drive to see how well it could work with all the right parts, so I bought a USB-3 adapter card, as my Motherboard is of pre USB3 design. The drive does work with USB-2 but is a bit sluggish when connected there.

Since putting all the parts together (USB-3 adapter/USB-3 drive), this USB-3 drive has become my primary storage and server drive for all of iTunes purchases and other video that I stream to Apple TV in my home.

Did you find this review helpful? Yes No

  • Small-Biz-Owner
  • 1/20/2015 3:54:33 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsDo Not Buy This Drive. Worse than Terrible.

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: None

Cons: My Toshiba drive started clicking and died after putting data on it. Now I can't get anything off it. The drive was only a few months old, but despite being new it died without warning. What's the point of backing things up if the backup does not work? What a waste of time and money!

The storage device was given to me as a gift, but Toshiba refused to honor its 3 year warranty because I could not give them the receipt due to the fact that I never had one. Fortunately I am backed up to the cloud.

The oldest review I could find on Toshiba's website was January 2013, meaning the entire line of Canvio 3TB drives are at most 2 years old. I explained that in any universe my drive would still fall under the three year warranty because this drive's very existence is under three years old. Toshiba insisted that without a receipt they would not provide warranty for the product. So beware: first, don't buy this drive, but if you are foolish enough to do so, hold on to your receipt, then be prepared to lose all of your data. At best they will simply send you a new drive that will certainly give you no confidence if you already lost your data once....assuming that you have any data left to lose after your first drive crashes.

Toshiba Corporation is attempting to survive in the hard drive storage marketplace against strong competitors. My advice: buy any of those other drives instead.

When checked today, even the Toshiba website shows this drive gets 1.5 stars out of 5 by consumers. Even they know the drive stinks. No wonder they do not want to replace it under warranty.

I explained to Toshiba that if they do not honor their warranty, my only remedy as a consumer versus a big corporation is to post this warning everywhere I see their drive for sale. Even that didn't seem to make a difference--my complaint fell on deaf ears with three different claims reps. Systemic problem.

Buyer beware!

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 11/13/2014 7:16:58 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

1 out of 5 eggsGood for nothing

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: Very well designed box.

Cons: Just buy it - it is not working at all. Just making some noise. Never able to connect to. Tried no two computers. Will never buy Toshiba drives again.

Did you find this review helpful? Yes No

  • Viva Con Vio
  • 10/25/2014 10:07:02 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsPower Users Stay Away

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: It's probably great for dumping selfies onto every few months then putting back in a drawer.

Cons: The ultra-agressive power management on this drive makes it almost useless for any sort of ongoing storage project or large archival use. The controller will simply power off the drive in the middle of a long copy operation. The drive then immediately wakes back up and repopulates itself to the OS (autorun prompt etc), and the copy op must be restarted. This requires one to break up large multi-hundred-GB ops into small chunks and baby-sit the drive to make sure they copy through successfully. The drive is useless as a working drive for large downloads for the same reason. That the manufacturers claim this to be useful as an always-on cloud storage device is shown to be a bald marketeering fabrication.

Other Thoughts: Do not buy this if you expect it to behave like hard drives behave.

2 out of 2 people found this review helpful. Did you? Yes No

  • Kralac
  • 8/8/2014 10:07:43 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsGreat Failure

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: I tested the drive on my desktop and my laptop.
Desktop Read and Write were about 165MB/s
Laptop Read 142MB/s and Write 125MB/s
I was fairly happy with those numbers over usb 3.0

Cons: Drive failed after 1 week of use. I lost a couple hours worth of video footage due to this loss.

Drive had 28 GB of data on it when it failed.

Other Thoughts: I read plenty of reviews about this thing but had got a great deal on it so I decided to give it a try. I would not recommend anyone else bother with this product due to its track record. You would think Toshiba would get these issues worked out.

2 out of 2 people found this review helpful. Did you? Yes No

  • kc8adu
  • 7/16/2014 7:49:32 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsfailed early and rma process impossibly difficult

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: its capable of storing(losing)3tb.
it ran just long enough to get the stuff copied off and zerofilling before it died for good.
smart gave enough warning to move the data.

Cons: died in less than 1 year.
got as a gift and of course no reciept.
cant process rma without one.3rd world drones on the support simply regurgitate the same old line.
a convenient warrenty dodge!
no more toshiba stuff for me!
i will go to the other 2 brands i have used for drives from now on.never had this nonsense on an obviously in warrenty drive from them!

Other Thoughts: avoid.
much better service after the sale elsewhere.

1 out of 1 people found this review helpful. Did you? Yes No

  • BobbyBangin
  • 6/19/2014 2:37:12 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsGreat design for a paperweight!

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: None

Cons: All cons. I would give this 0 eggs, if it were an option.

I bought this device at Best Buy and used it for about three months before it stopped working properly. I never moved it, knocked it over, dropped it etc.

The first problem was that the USB wire connection to the PC went bad. Had to replace that. Then the connection at USB port on the HDD went bad. The device would constantly connect and drop connection to the PC. Then the really bad news, I got the HDD drive needs to be formatted error. Knowing I would likely lose my data if I formatted, I opted not to format.

I called in to Toshiba and they told me that they would send me a coupon to replace the defective part. Great, but what about my data? They told me to take it to Best Buy for data recovery. I took it to Best Buy and they told me it would be $100 to recover the data. Mind you, this is something I could do myself, for free, but if I remove the drive from it's casing, then I void my warranty. I called Toshiba back and they told me that my hands are tied, as they do no data recovery and all they do is trash the drive upon receiving it. They went on to add that the warranty states that Toshiba is not responsible for the loss of data on a faulty device(naturally). Basically, I have to spend $100 extra or lose my data, all for my only fault being that I bought a defective drive.

Thanks Toshiba!

Other Thoughts: The drive had the potential to be a good drive, but was ruined by faulty parts and bad design. Toshiba had the potential to have good customer service, but their apathetic attitude and willingness to only do the bare minimum ruined that.

0 out of 1 people found this review helpful. Did you? Yes No

  • Markbot
  • 5/1/2014 11:05:45 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsGarbage

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: None

Cons: This drive is garbage. Newegg should not be selling it. As of this writing it has 88 reviews on Toshiba's website with an average of one star out of five. Why would anyone continue to sell a completely defective product? Worked for 3 months now RMA through Toshiba for a coupon to buy another defective drive. Great!

Did you find this review helpful? Yes No

  • Blake
  • 3/26/2014 1:35:37 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggswarning warranty issue canada

This review is from: TOSHIBA Canvio Desk 3TB USB 3.0 3.5" Desktop External Hard Drive HDWC130XK3J1 Black -Retail

Pros: good performances on usb 3.0, buyed in april 2013 at newegg.ca.
great look,silent

Cons: drive failed in december 2013, when starting the computer a morning the drive started to ''tik tik tik'' and become not recognised by the computer (like something stuck inside)
tried to get warranty support ont toshiba canada website, not working because product is recognised to be sold to U.S. only so i go to U.S. support website that says to go to canadian website to get support, finally y call toshiba canada, i explain my problem they give me another phone number to contact, i wait another 30 min holding on the phone to get a receptionist that is getting informations for call back
(i will repeat the last procedure 4 times in 3 months and i still wait for a callback for thoses 4 times)

Other Thoughts: its a good drive but, if you are in canada and have trouble with the device, you will not have any warranty support from toshiba.

i will edit my review if finally one day i became able to return the drive to toshiba to have a replacement or a repair

1 out of 1 people found this review helpful. Did you? Yes No

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