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Item#: 9SIA5TY2014404

ASUS MAXIMUS VI HERO LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

  • Intel Z87
  • 4th-Gen Intel Core i7 / i5/ i3 (LGA1150)
  • DDR3 3000(O.C.)/2933(O.C.)

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS MAXIMUS VI HERO

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the ASUS MAXIMUS VI HERO

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  • Justin C.
  • 12/24/2015 10:02:23 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsGreat when it worked

Pros: Great features

Cons: First 1 died after a year and a half. Sent it in but was not told what they fixed or if they replaced it.
2nd one came back with greasy. Sata ports were not working correctly. Still was not told if they fixed or replaced it.
3rd takes forever to boot up with brand new SSD. Ethernet port doesn't work all of the time. Windows takes forever to boot on a fresh install. USB 3.0 ports sometimes work and sometimes don't with the same devices.

Other Thoughts: Kinda sad to deal with this a 3rd time and install it a 4th time. I buy several ASUS branded items for my builds. Starting to look at other brands to replace this board. I don't feel like being without a computer for a week or more again.

Did you find this review helpful? Yes No

  • N/A
  • 12/17/2015 10:00:36 AM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat board

Pros: I have had this board just over two years and never had a problem and it has run great.

Cons: Its dead

Other Thoughts: Yesterday i hooked up a new corsair water cooler and when i turned the system on the fans or pump were making a really weird noise then i noticed all the fans weren't running. Then BAM everything shuts off. The start and reset buttons weren't even getting enough power to stay lite for more than 10 sec. I tried my power supply with another motherboard and it worked fine. I'm not sure if the 24 pin connector when bad or something else but now i have to buy a new board :( . I'm going with ASUS again because i had a good experience with this board.

Did you find this review helpful? Yes No

  • N/A
  • 11/27/2015 1:05:47 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsComponent burnt up

Pros: Board worked fine for a year and a half, and then one day one of the buses burnt up. Power supply is fine, the board was simply faulty and ASUS will not cover it under their warranty.

Cons: I will never do business again with ASUS after this encounter, their customer support is extremely sketchy. They will do anything in there power to keep you from speaking to a manager. The phone number that I received with my email regarding the RMA has been continually unreachable. I cannot express my disgust with this company and wish that I would have never given them my money in the first place.

Other Thoughts: My recommendation is do not do business with this company they will do anything possible to avoid covering the warranty.

Manufacturer Response:

Dear Valued Customer,

We appreciate you taking the time to write this review on your ASUS support experience. Here at ASUS we take all customer feedback seriously and I apologize for any inconvenience this RMA process is causing you. What is your case/RMA number for your time with one of our support agents? I'm interested in figuring out the case history so I can let the Management Team know what's happening to avoid the same issues in the future. Please contact me directly at cl-nestor@asus.com if you have any technical questions or inquires. Your reference number for this case is N151201579.

Thank you for choosing ASUS,

Best Regards,
-Nestor
ASUS Customer Loyalty - US Support

Did you find this review helpful? Yes No

  • N/A
  • 11/2/2015 5:13:20 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsASUS Maximus VI Hero

Pros: I love the way this board looks, and I like the piece of mind it gives me knowing its made with quality parts. I haven't had any issues so far that weren't fixable - ill expand on that in the cons. So far this has been performing well and I don't have any complaints.

Cons: The only issue I had, which was why I took one egg, was with sound. There was some sort of glitch where the sound would randomly spaz out and get really loud, until I muted it. Then it would go back to normal. This seemed to have been fixed a little while back with an updated driver, but It was a very annoying few months.

Other Thoughts: Wish my board looked like the new iteration of this one.

Did you find this review helpful? Yes No

  • N/A
  • 10/21/2015 6:37:15 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsnot happy with ASUS

Pros: N/A

Cons: poor quality product
poor customer service

Other Thoughts: the motherboard stopped working correctly. i've sent it back to ASUS twice now and they haven't told me what is wrong with it nor have they told me what they fixed both times i sent it to them... my guess is they did nothing to it and just sent it back to me. it's still not working. i'm still well within the warranty time frame and i guess since ASUS already has my money they're not concerned with helping me. i would recommend you look to another company that's going to give you a quality part and better customer service.

Manufacturer Response:

Dear Valued Customer Jeff,

We appreciate the feedback you have provided. I apologize for the issues you seem to be encountering with our motherboard and customer service. I will make sure to relay the issues you have with your motherboard to the related department for future improvements. Also, do you have a case number while working with our service representatives? I would like to look more into that matter. At this time I will let my management team know about your experience with customer service to avoid the same issues in the future. If you need technical assistance with any questions you may have please feel free to reach me at cl-nestor@asus.com. Please refer to this number N151066363 as reference to your case.

Thank you for choosing ASUS!

Best Regards,
-Nestor
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Windjammer
  • 9/1/2015 6:23:16 PM
  • Ownership: more than 1 year

1 out of 5 eggsAsus trials...

Pros: High end feature sets on both the Z87 Expert and the Maximus Hero VI... BUT!!!

Cons: I have gone through 6 Z87 Expert boards and was fed up with all the downtime and the expense of shipping all those boards back. Asus was good enough to replace the Z87 board with a new Maximus Hero VI. It lasted 4 months and now will not post! Note well! I tested each and every board with new PSU's, RAM, cables... Did every conceivable test and all to no avail...Now Asus will not even Advance RMA my next board! Prior to these problems I had to return 1 Asus motherboard from all my builds over the past 20 years. I have no idea what the problems are stemming from but I am totally convinced that I have eliminated every possible problem on my end.

Other Thoughts: I can only hope that the next board lasts!

Manufacturer Response:

Dear John,

I am sorry to hear that you are having issues with your motherboard and the inconvenience it caused you. When you say your motherboard isn't posting, does the fan still spin? If you believe that your board is faulty, you can submit an RMA at http://www.asus.com/us/support and get it replaced. If you have any questions or concerns, feel free to contact me at cl-justin@asus.com and I will help you to the best of my abilities. Your case # for reference is N150914732

Thanks for choosing ASUS

Regards,
Justin
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • N/A
  • 7/21/2015 4:05:34 AM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGood Board, Minor issues

Pros: the board looks fantastic, went with my build color scheme great, and got it at a fair price (160). This was a first build with ASUS and it was very easy to set up.

Cons: The USB 3.0 ports is buggy, I'll be playing games and suddenly the keyboard and mouse shut off and turn on 5 or 6 times for about 3 seconds. this doesn't happen often, but it shouldn't happen at all...

Did you find this review helpful? Yes No

  • N/A
  • 7/5/2015 6:22:21 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat

Pros: All the connections work and the BIOS was easy.

Cons: None that I can think of.

Did you find this review helpful? Yes No

  • N/A
  • 6/24/2015 9:58:43 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsRebate Bait and Switch

Pros: Normal Pros

Cons: Normal Cons

Other Thoughts: One decision factor for purchasing this model was the $30 rebate but the UPC (886227553570) on the box is different then the one covered by the rebate (886227500697) so my claim was denied. For the non-rebate cost I'd look to a different board.

2 out of 2 people found this review helpful. Did you? Yes No

  • N/A
  • 6/1/2015 3:34:18 PM
  • Ownership: more than 1 year

5 out of 5 eggs3rd RMA reply

Pros: got it back today I take bck me last bad review newegg where you @ anyways all you gotta do Is update via Ian flashback.

Cons: easy to damage cpu pins

0 out of 2 people found this review helpful. Did you? Yes No

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Item#: 9SIA5TY2014404
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