StarTech PEX867WAC22 PCI Express AC1200 Dual Band Wireless-AC Network Adapter - PCIe 802.11ac WiFi Card

Hello, Thank you for taking the time to leave a review for the PEX867WAC22; we apologize for the inconvenience you have experienced. In situations where the card is not working properly, we suggest the following steps: - Ensure you are using the latest drivers for this product, found here: www.startech.com/PEX867WAC22#dnlds - Ensure the device is enabled in your Control Panel - Trying the card in a different PCI express slot to see if results vary - Ensure your computer’s chipset drivers are up to date Depending on the exact nature of the issue you are having, the steps can vary. It seems you have already returned the product, but we will pass your feedback to our product development team for further consideration. If you could kindly provide us with details regarding your setup, it would be greatly appreciated. Feel free to contact us if you have any further questions or concerns, and please reference your case ID 303-208794. You may also respond here and we will be sure to follow up. Thanks, Customer Support StarTech.com http://www.startech.com/techsupport