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ASUS VivoBook S510UA-DS71 Ultra Thin and Portable Laptop, Intel Core i7-8550U Processor, 8 GB DDR4 RAM, 128 GB SSD + 1 TB HDD, 15.6" FHD WideView Display, ASUS NanoEdge Bezel, Metal Cover, S510UA-DS71

Ships from Canada.

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  • Powerful and efficient 8th Generation Intel Core i7-8550U Processor 1.8 GHz (Turbo up to 4.0 GHz)
  • 15.6" FHD (1920 x 1080) WideView color-rich display
  • High performance 128 GB M.2 SATA SSD + 1 TB HDD storage combo
  • 8 GB DDR4 RAM
  • Slim 14.20" wide, 0.70" thin; 0.30" ASUS NanoEdge bezel with 80% screen-to-body ratio
  • Ergonomic backlit keyboard with fingerprint sensor; Aluminum cover
  • Comprehensive connections including USB 3.1 Type-C (Gen 1), USB 3.0, USB 2.0, and HDMI; Dual band 802.11ac Wi-Fi

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS S510UA-DS71

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.ca's Standard Return Policy.
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Touchpad problems (works for several seconds, gets glitchy, then freezes...and repeats) on original and replacement Vivobook

Pros: Looks nice, and I liked the feature set from the specification list, but I did not get very far... touchpad is unusable

Cons: Touchpad is unusable... glitchy after several seconds, then freezes for several seconds, totally unusable. This is the case tight at original boot up. Called tech support, tried a bunch of things like updating / replacing drivers for touchpad, chipset, etc... no joy. Returned it and got a replacement - same problem!
I am not happy! Wasted a lot of time on this and it appears to be a systematic problem with this model - getting 2 in a row make it unlikely it is just coincidence.

Overall Review: I would definitely NOT recommend this product, given that the quality control seems poor - how could they ship these without ensuring the touch pad works???

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Garth,

Thank you for taking the time to leave this review about the S510UA. We are truly sorry to know that the touchpad did not work properly on 2 of these devices that you received, this is definitely not the type of experience that we want our customers to have. Please allow us the chance to make your experience with ASUS better. If you have not already returned the 2nd device we recommend having the device sent to ASUS for service under warranty through a RMA (Return Merchandise Authorization). If you're interested in doing so please feel free to contact us via email at customerloyalty@asus.com and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

Thank you for choosing ASUS.

Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Ownership: 1 month to 1 year
Verified Owner
2/ 5
Poor Product

Pros: Lightweight, decent display. Touch ID for login is convenient.

Cons: Horrible Battery life under moderate CPU usage. After just a few months of use, my USB jacks are becoming shorted and disconnecting if the cables in them are positions wrong. Display brightness is weak, Maximum feels like moderate brightness at least compared to other displays.

Overall Review: Would not recommend this product to any consumer and certainly not for this robbery of a price

2 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Dear Nolan,

Thank you for sharing your review with us. I am sorry to hear about your experience thus far with the VivoBook and I would love to assist you with taking care of that. Based on what you've mentioned, it appears we would have to explore your service options so we can do that. Can you identify which of the USB jacks are affected? Can you also provide more information on what you're doing when you experience the horrible battery life? Please feel free to contact us at customerloyalty@asus.com with this link as reference so we can discuss this further or visit the ASUS live chat support 24/7.
Thank you for choosing ASUS!

Best Regards,
Michael.
ASUS Customer Loyalty US Support
Ownership: 1 week to 1 month
Verified Owner
4/ 5
Setup required changing data storage defaults to bigger hard drive rather than SSD. ie. documents, downloads etc.

Pros: Once data defaults were changed it worked as expected.

Cons: When trying to register laptop for warranty at ASUS it showed as the serial number was already registered. To rectify and register I had to send a copy of the invoice to prove it was mine.

Overall Review: I would recommend this product as I am quite happy with the performance. I am curious as to how this laptop was already registered at ASUS. I hope I can trust Newegg has not sent me a used laptop but I am curious.

2 out of 2 people found this review helpful. Did you?
Ownership: 1 day to 1 week
Verified Owner
4/ 5
Good product for the price

Pros: - Light
- Thin
- Fast CPU
- Amazing screen
- Good sound quality ( headphone jack)
- Backlit keyboard
- Fingerprint unlock

Cons: - The body feel cheap a little
- No Caps lock light

Overall Review: This laptop is not for gaming but can easily play game at low, but don't expect a miracle.
The screen is better than I was expecting. I don't have to perfectly move the screen to get a good image quality anymore.

4 out of 4 people found this review helpful. Did you?
Ownership: 1 day to 1 week
Verified Owner
5/ 5
Awesome laptop

Pros: - the SSD drive makes it super fast at boot up
- the HDD drive for storage is good size
- laptop feels good, solid and the colour is a nice accent.
- back lid keyboard is nice
-slim and light makes it very sleek
- Would recommend anytime

Cons: - If anything..the keyboard does not have a light when the caps lock are on- but no big deal

Overall Review: Yes

5 out of 5 people found this review helpful. Did you?
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