1Universally Compatible 2For Windows3 For macOS1Multi-Device Charging2 Data & Display 3Other Ports & Dimensions1Resolutions for DP 1.42 Resolutions for DP 1.2 3Boost Productivity Q1: Will this dock work with any laptop? How do I make sure my laptop works with this dock
A: This dock works with laptops with a USB-C port that supports DisplayPort Alt Mode and Power Delivery. To confirm the USB-C port function of your laptop, consult your user manual or contact your laptops manufacturer. If your USB-C port doesnt support DisplayPort Alt Mode, you wont receive video output. If your USB-C port doesnt support Power Delivery, the dock will work correctly with video and data (including audio and Ethernet), but would not be able to supply charging to your laptop.
Q2: Can I use my own USB-C cable to connect the dock to my laptop?
A: Its recommended that you use the included 3 ft USB-C cable. If you need to use a different cable (due to loss etc.), then any other USB-C cable with support for USB 3.1 Gen 2 and 85W Power Delivery would also be compatible.
Q3: Do I need to install any drivers to use the dock?
A: No.
Q4: Is this dock compatible with computers that have a Thunderbolt 3 port?
A: Yes, however, it can only deliver a maximum bandwidth of 10Gbps, so it cannot not reach the maximum bandwidth of Thunderbolt 3 (40Gbps).
Q5: Sometimes the dock doesnt automatically reconnect after I wake up or restart my laptop. What should I do?
A: This situation doesnt happen very often, but if you are having this problem, try disconnecting and reconnecting the USB-C cable or restarting the dock.
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