USB C Hub, 5-in-1 USB Multiport Adapter with [4K HDMI], [100W Power Delivery], 1USB 3.0 Port & 2USB 2.0 Ports Fast Data Transfer USB Extender Splitter Compatible with MacBook and Other Type C Devices

1.Not compatible with devices that don't support the protocol of DP Alt Mode.
2.The 100W PD TYPE-C port is design for charging only. Does not support data transmission. Maximum input is 100W while the maximum output is 85W. 15W supports the hub itself.
3.All functions of the USB C Hub can only function perfectly if the USB-C port of your laptop supports data transfer, power supply and video output(Display Port); If your laptop USB-C port only supports one of these functions, the hub only supports the corresponding functions.
4.Our products support up to 4K @ 30Hz.The Max resolutions and refresh rates output of the adapter are entirely dependent on the USB-C host devices, connected cable and the display specifications.To achieve a display result of 4K@ 30Hz, please ensure that both the connected device and display are the same resolution as well as the HDMI cable.
5.If the wireless network is affected, please set your router from 2.4GHz to 5GHz.
6.when you use this USB C HDMI adapter to work with iPad pro 2021/2022(or iPad Air 2021/2022), please insert a usb3.0 device ( a USB3.0 hard disk or a USB3.0 usb drive) into the USB3.0 port first, then the HDMI output can work, or can't work.
7.The current output of the new MacBook is around 1.5A.
When the current exceeds 1.5 A., the computer will start the Self-Protection function.
Disable the prompt (current overload)when pop up and restart your laptop and connect the PD before plugin any other port.
Q1: What to do if the HDMI monitor is not recognized by your laptop?
A: 1.Make sure your laptop's USB C port supports Display Port/video output.
2.Plug your HDMI cable straight into your device and see if you can get a stable connection. If you can't establish a stable connection, the problem is your HDMI cable.
3.Provide sufficient power supply from the USB C hub.
4.Try a different computer and HDMI cable to see if the problem persists
5.Verify that your monitor is configured to the correct input (HDMI)
Q2:Can I charge my smartphone through the USB 3.0 port ?
A: USB port provides a minimal output, we don't recommend for charging tablets or smart phones via USB ports.
Q3. Why is the screen sometimes black?
A: The reason why the screen is black is that the power consumption of the docking station is too high, so you need to charge the laptop through the charging port on the docking station, so you can solve the problem of black screen of the display.
Q4: After using the USB c hub for a period of time, it becomes a little hot, is it normal?
A: 1. It is a normal phenomenon that USB C HUB gradually gets hot after a period of use. But because the power is relatively small and the heat is within a controlled range [the operating temperature is kept between 0 ~ 45.
2. If the Hub overheats, it's best to use it in a cool environment, such as an air-conditioned room.
3. When using the hub, you should also be careful of the surrounding heat source. Hubs should be placed away from heat sources, such as steamer, etc., so as not to overheat the environment temperature, resulting in overheating of the product.
Q5: According to different system, how do you adjust the resolution?
A: To manually adjust resolution for your Windows, hold down the option key and then click Scaled.
To manually adjust resolution for your Mac OS, go to "Mac Setting" - "System" - "Display". If you want to play audio via the external HDMI device, please change "the default audio output device" setting in the system preference.
Note Q&A