Known for being ShoreTel's advanced telephone, the ShoreTel 565G IP phone provides six line appearances, color-lit line buttons for instant call recognition and identification, a rich backlit color display, and a Bluetooth interface that lets users connect with Bluetooth headset for hands-free calling. 320x240 Backlit Color Display 4 soft keys 6 lines Built-in Gigabit Ethernet switch Full duplex speakerphone 8 fixed feature keys - transfer, conference, hold, intercom, redial (history), voicemail, options, directory Audio controls - volume, mute, speakerphone, headset Power via 802.3 af PoE (Class 2 PoE) or local PoE injector (both not included)