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Poly EncorePro 520 with Quick Disconnect Binaural Headset TAA - Stereo - Mini-phone (3.5mm) - Wired - 20 Hz - 10 kHz - Over-the-head, On-ear - Binaural - Supra-aural - 2.58 ft Cable - Noise Cancelling
- Stereo
- Mini-phone (3.5mm)
- Wired
- 20 Hz
- 10 kHz
- Over-the-head, On-ear
- Binaural
- Supra-aural
- 2.58 ft Cable
- Noise Cancelling, Omni-directional Microphone
- Noise Canceling
- Black
- TAA Compliant
+
+
Overview
Specs
Reviews
Ready, headset, goThe TheEncorePro 500Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They're the first call center digital headsets to connect to everything Teams has to offer, while call. Hybrid working has never been easier. Built-in USB-A and USB-C (r) connectors Answer soft-phone calls from any PC, no matter what kind of USB port you have. Full backwards compatibility for legacy equipmentWork hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C (r) connectors right on the cable.
Remote firmware and cloud system updatesNever worry about updates, thanks to remote firmware and cloud system updates.
Remote firmware and cloud system updatesNever worry about updates, thanks to remote firmware and cloud system updates.
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Limited Warranty period (parts): 1 year
- Limited Warranty period (labor): 1 year
- Read full details
Return Policies
- Return for refund until: January 31, 2027
- Return for replacement until: January 31, 2027
- This item is covered by Newegg.ca's Extended Holiday Return Policy.
- Read full return policy for details.
We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1st, 2026 and December 31, 2026 you will have until January 31, 2027 to return your product.
Manufacturer Contact Info
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The Poly EncorePro 520 is a wired, binaural on-ear headset with a noise-cancelling feature, an omnidirectional microphone, and a 3.5 mm connection, suited to call-center and office users who need a two-ear headset for calls on compatible equipment.
Recommended For
- Contact-center and customer-service agents who spend much of their shift on calls and need a binaural, over-the-head headset for sustained desk use.
- Desk-based call handlers in offices who want both ears covered to focus on caller audio and a noise-canceling microphone for voice calls.
- Organizations standardizing on Poly Quick Disconnect equipment, where agents can unplug from a compatible cable or audio processor without removing the headset.
- Public-sector or other buyers who need a TAA-compliant headset for a wired call-center deployment.
Spec Summary
| Attribute | Value |
|---|---|
| Best For | Wired calls on compatible telephones, with a binaural over-the-head fit |
| Fit And Design | Binaural, over-the-head, on-ear headset with rounded earpieces |
| Audio And Noise Control | Dynamic drivers with sound isolation and noise cancellation |
| Connectivity And Cable | Wired audio connection with 3.5 mm and 6.35 mm jack options; retractable cable and quick disconnect; no Bluetooth support |
| Model Identifiers | Poly EncorePro 520, model HW520 |
| Color And Weight | Black; 5.9 oz |