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WD 1TB My Passport Portable Storage USB 3.2 Gen 1 - Black - WDBYVG0010BBK-WESN

Ships from Canada.

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  • Slim design
  • Automatic backup - easy to use
  • Password protection + 256-bit AES hardware encryption
  • Up to 5TB capacity
  • 3-year limited warranty
  • Trusted drive built with WD reliability
  • WD Discovery software for WD Backup, password protection and drive management
  • SuperSpeed USB port; USB 2.0 compatible

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBYVG0010BBK-WESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.ca's Standard Return Policy.
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
my new Passport Portable Storage 9/16/2020 7:55:09 AM

Pros: As expected easy to set up, contain plenty of storage for my use

Overall Review: For home offie, I recommand

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Excellent Portable Storage! 8/23/2020 3:14:01 PM

Pros: I bought two of the WD 2TB My Passport Portable Storage external hard drives in red. I plan to keep one at home and the other in my safe deposit box. The red color was more expensive, but it makes backing up files more fun to do! These drives are easy to use, and I did not install the software; I just plugged-and-played. These are the smallest external hard drives I've ever had. The shipment arrived quickly. Thank you!

Cons: Plugging in the USB cable seemed slightly difficult, and I've left each cable plugged in - just in case to avoid extra handling that might damage the parts.

Overall Review: Yes, I purchased these to replace an older WD storage device. I'm happy with the brand, and I would recommend this product.

Did you find this review helpful?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
So far no complaints 8/20/2020 7:46:17 AM

Pros: Fast, small, nice capacity.

Cons: none so far

Overall Review: I have not used the software for backup or any of the other features so cannot comment on those. But as a simple storage device it's been great

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
WD 5TB Passport 8/3/2020 1:11:49 PM

Pros: The drive worked like a charm. Very happy with it.

Overall Review: I would recommend this drive.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
3/ 5
Large storage at a great price, but slower than grandma 6/22/2020 10:43:26 AM

Pros: large storage space
price
size
no corruption

Cons: The transfer rate is horrible. I was getting fluctuations between 10-25MB/s for large file transfers. It is USB 3, but it can't even transfer at USB 2 speeds. This is definitely not a drive for short-term storage since it takes so long to transfer to/from.

Overall Review: If you want a lot of space at a good price and speed doesn't matter much then get this drive.

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Hi Steve W.,

We regret to learn that your WD My Passport Portable External Hard drive is not performing as expected. Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc.

Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. are the recommended steps to enhance the performance of the drive.

Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types.

"Theoretical USB Interface Speeds":
https://support-en.wd.com/app/answers/detail/a_id/5043

The best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We have placed a few helpful links below providing more information for your convenience.

"Setting up and using WD Security and WD Drive Utilities":
https://support-en.wd.com/app/answers/detail/a_id/13880

We would like to followup with you to help discover the root cause of your hard drive's slow performance to provide a positive resolution for this concern. Please reach us via the phone concerning the Newegg review. We will be happy to assist you.

Need Help? Please see our "Contact Us" page for information
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great drive, Great storage! 6/15/2020 9:17:36 AM

Pros: It's a cute drive. 2TB, very nice, plug it to a USB 3.1 port and it cooks!!
I loaded it on a Linux system with the files my wife needed on her work laptop.
in Linux it was very fast.

Overall Review: WD. Good drives to buy, Good storage space, definitively small enough to be portable.
Uses WD native USB3 micro-usb cable.!!! Made to be used on USB 3 or higher.

2 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
4tb drive 5/23/2020 1:08:59 PM

Pros: - works as expected
- great for external hard drive with PS4
- large storage

Cons: - unknown

Overall Review: Bought this for my playstation 4, works great.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
3/ 5
Hit and miss - bought two, one died in less than a week 5/23/2020 12:06:34 AM

Pros: This is for the WD 5TB My Passport portable drive.

Pros: One of the two drives I bought is working fine. It is a physically small, quiet, high capacity portable hard drive.

Cons: Cons: quality control - one of the two drives I bought died after I'd had it about 5 days. It is a physically small, quiet, high capacity, expensive portable paperweight.

Neither drive has left my desk yet. I transferred the same 4TB of data to both drives, and had them checking that data when one of them died partway through the check. I'm sure the data is still there, it spins up fine, but I can't get to it because the controller no longer attaches to a USB address. Just to be sure, I tried different ports, different OSes, different cables, and different computers, but none of them can see the drive except to note that the device is there and isn't responding.

Aside from the quality control there's not much to complain about. The plastic case feels flimsier and a little brittle compared to their previous 4TB portables, but it's not terrible. It'd be nice if it had the rubber dot feet to stick it in one place better.

Overall Review: I'm generally a fan of Western Digital, they're most of what I buy and what I recommend. They're generally very reliable, I think this is the first WD drive I've had problems with but I'm still disappointed. I think I'll just get to eat the loss on the second drive and wait for a 5TB from Toshiba (my 2nd pick in drives).

Assuming yours work (and odds are they will), then it's really handy to have 5TB in your backpack. Just note that you need to fill the drive and verify it first (perhaps a couple of times) before you trust it with your data.

With the new plastic used in the case of the drive, I'd more strongly recommend a cushioned carrying case than with previous models.

Did you find this review helpful?
Manufacturer Response:
Hi Jason H.,

We're sorry to hear about your experience with WD My Passport Portable External Hard Drive and appreciate your time for providing the review. There can a few causes due to which the drive has stopped working. Such causes include the faulty USB port of the drive or the computer, unsafe ejection of the drive during any read or write operation can also result in the corruption of the drive's partition.

Best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. We have placed a few helpful links below providing more information for your convenience.

"Setting up and using WD Security and WD Drive Utilities":
https://support-en.wd.com/app/answers/detail/a_id/13880

"Windows or macOS Cannot Find My Drive":
https://support-en.wd.com/app/answers/detail/a_id/12455

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product":
https://support-en.wd.com/app/answers/detail/a_id/10336

We would like the chance to work with you directly to help address your concerns and help provide a good overall user experience. You can contact us by phone below and provide your details.

Need Help? Please see our "'Contact Us" page for information
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