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WD 4TB My Passport Ultra Portable Storage External Hard Drive USB-C Silver WDBFTM0040BSL-WESN

Ships from United States. Fees for brokerage and duty included in price.

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  • USB-C and USB 3.1 compatible
  • Innovative style with refined metal cover
  • WD Discovery allows you to choose an auto backup plan, password protect your drive and import from social media and cloud storage
  • Control your backup plan either hourly, daily or monthly
  • Password protection with 256-bit AES hardware encryption
  • Up to 5TB of capacity
  • Formatted for Windows 10
  • 3-year limited warranty

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBFTM0040BSL-WESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.ca's Standard Return Policy.
Ownership: 1 day to 1 week
Verified Owner
5/ 5
Love this lil guy 5/15/2020 9:31:42 PM

Pros: -Fast
-light weight
-extremely portable and slim
-inexpensive
-USB-C

Cons: ???

Overall Review: So far this thing has been handling my media files like a champ

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Good drive for Mac 1/31/2020 6:29:02 AM

Pros: Fast shipping. Easy to reformat into 2 volumes for using on my 2018 Mac Mini. Seems fast, hopefully is reliable!

Cons: None so far.

Overall Review: I would buy another one if I needed another external drive.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Works as expected! 9/10/2019 9:16:47 AM

Pros: I like Western Digital hard drives and this is my 4th external drive. All of the still work and I expect this one to perform as advertised.

Cons: None so far.

Overall Review: I would recommend this product.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
2/ 5
slow 5/9/2019 7:16:51 PM

Pros: USB-c connector was the reason I paid 20 dollars premium. I thought USB-c would be much more robust than USB-b 3.0, which is imo one of the worst connector design. But the USB-c female port on this drive has very similar flimsy feel to it just like I felt with all the USB-b type ports on other drives.

Cons: for some reason the transfer speed fluctuates between ~35MB/s and some KB/s. I tried the cable came with the drive (with the C to A adapter in the package), I also tried 3ft Anker USB 3.0 cable with the same result. The 3.0 port I used is the motherboard backpannel native (EVGA Z170 classified K). I know the port is fine because at the same port, Seagate 5Tb portable drive shows stable 90+MB/s, for the same set of files.

Overall Review: Maybe I received a lemon because I don't see much complaints regarding the speed below. But it sure was a big disappointment.

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Hi Anonymous,

We’re sorry to hear about the performance issue of your WD My Passport Ultra Portable External Hard Drive and thank you for bringing this concern to our attention.

Please know that slow performance can be caused by a number of reasons, the most common causes of slow performance are listed below:-

Computers with small amounts of memory may not have enough resources available to process data faster resulting in slow data backups. Stopping applications and software that use CPU and memory can improve backup performance. A computer infected with Virus or Malware may contribute to slow backups. Ensure that your computer is Virus and Malware free to enhance backup performance. Connecting to a 2.0 or faulty USB port as well as using a faulty or low quality USB cable can result in slow data backups. Always use a USB 3.0 or higher port with a high quality USB cable to ensure efficient backup speeds.

It is best to run the drive diagnostics and status checks on a regular basis, before you encounter any problems with your drive, running the drive status check and the quick drive test provides a high level of assurance with minimal inconvenience.

We would recommend you to perform diagnostics using WD Drive Utilities. You can refer the link given below and follow the instructions to run a complete test on the drive using WD Drive Utilities.

"Setting up and using WD Security and WD Drive Utilities":
https://support-en.wd.com/app/answers/detail/a_id/13880

We would like to follow-up with you to help discover the root of your hard drive’s abnormal behavior in order to provide a positive resolution to your experience. You can contact us by phone or email from the link given below with reference to the this review. We would be happy to assist.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Eggxpert Review

Eggxpert Review

Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.

5/ 5
perfect little drive 5/7/2019 8:14:41 AM

Pros: This thing works great for PC storage drive
to transfer files, music, etc. connects with
usb 3.0, or usb-C.
I use the usb-C connection and it is pretty fast
moving files back and forth to it.
This drive also works great for playstation 4
to setup as extra drive to hold more games on.
Same can be said using it as an extra drive for the
xbox one S, gives you more space for apps, games, etc.
Portable so you can take it anywhere you might need to bring
for files- like work, school.

Cons: Havent found any cons yet, except that when using the usb-C
connection it has to plug in a certain way. I had cord plugged in on way
and got no power to drive.
Flipped the cable around and it worked perfect.

Overall Review: Grab one of these little drives to keep important or personal stuff on it
or use it as a backup drive.
You can also use it on your network as a shared storage device.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Piece of unacceptable words!!! Even though you hear much worse on daytime tv. Not worth 1 egg. 12/7/2018 10:10:16 AM

Pros: None

Cons: Received bad drive nothing but problems!

1 out of 6 people found this review helpful. Did you?
Manufacturer Response:
Hi Jesse D.,

We are sorry to hear about your experiences with the WD My Passport Ultra Drive and thanks for your time providing this feedback. This issue can be better addressed better on the phone. Please contact us and elaborate the issue so that we can work together and provide an informed response for the issue.

We would appreciate the opportunity to assist you directly. You can also reach out to our Helpline by dialing the number given below. Please ensure to provide the case number mentioned below with reference to newegg in order to help us track your issue.

Case Number: 120818-13452066
Need Help? Please contact us at 1 (800) 275-4932
Eggxpert Review

Eggxpert Review

Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.

5/ 5
Great USB 3.0 Drive - Portable, Reliable, Fast 11/15/2018 11:54:04 AM

Pros: • File transfer speeds are very fast @ 87MB/s for large files, e.g. 150-200GB.
• CrystalDiskMark benchmarking shows that the drive performs well when empty or full. (See other notes)
• Easy setup for Windows 10 – just plug it in and go.
• Slim profile. Sleek design. Lightweight. Dimensions are optimal for pants pocket.
• USB-A to USB-C interface for maximum compatibility.
• Decent transfer speeds, when drive is full or empty.
• Packaging is minimal and recyclable.

Cons: • A bit slippery in the hand.

Overall Review: • After a month of use, this drive has proven reliable. I use it for backups using Acronis True Image 2019, which WD Discovery recommends – the app that comes with the drive. This app really is not very useful for much – I have used it for over a year with two other drives.

• Benchmarks
• Empty drive:
-----------------------------------------------------------------------
CrystalDiskMark 6.0.1 x64 (UWP) (C) 2007-2018 hiyohiyo
Crystal Dew World : https://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

Sequential Read (Q= 32,T= 1) : 139.063 MB/s
Sequential Write (Q= 32,T= 1) : 129.276 MB/s
Random Read 4KiB (Q= 8,T= 8) : 0.581 MB/s [ 141.8 IOPS]
Random Write 4KiB (Q= 8,T= 8) : 9.762 MB/s [ 2383.3 IOPS]
Random Read 4KiB (Q= 32,T= 1) : 0.578 MB/s [ 141.1 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 9.281 MB/s [ 2265.9 IOPS]
Random Read 4KiB (Q= 1,T= 1) : 0.479 MB/s [ 116.9 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 9.809 MB/s [ 2394.8 IOPS]

Test : 1024 MiB [F: 0.0% (0.3/1863.0 GiB)] (x5) [Interval=5 sec]
Date : 2018/11/15 8:08:24
OS : Windows 10 Professional [10.0 Build 17134] (x64)
• Full drive:
-----------------------------------------------------------------------
CrystalDiskMark 6.0.1 x64 (UWP) (C) 2007-2018 hiyohiyo
Crystal Dew World : https://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

Sequential Read (Q= 32,T= 1) : 141.316 MB/s
Sequential Write (Q= 32,T= 1) : 128.133 MB/s
Random Read 4KiB (Q= 8,T= 8) : 0.589 MB/s [ 143.8 IOPS]
Random Write 4KiB (Q= 8,T= 8) : 10.012 MB/s [ 2444.3 IOPS]
Random Read 4KiB (Q= 32,T= 1) : 0.580 MB/s [ 141.6 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 9.657 MB/s [ 2357.7 IOPS]
Random Read 4KiB (Q= 1,T= 1) : 0.517 MB/s [ 126.2 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 10.878 MB/s [ 2655.8 IOPS]

Test : 1024 MiB [F: 98.4% (1832.7/1863.0 GiB)] (x5) [Interval=5 sec]
Date : 2018/11/15 14:48:49
OS : Windows 10 Professional [10.0 Build 17134] (x64)

4 out of 5 people found this review helpful. Did you?
Eggxpert Review

Eggxpert Review

Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.

5/ 5
Good Hardware OK software 11/12/2018 4:54:05 PM

Pros: Western Digital is a leading name in mechanical hard disks
Three year warranty
Toll Free Support 7 days a week by
Knowledgeable and Friendly Staff
USB-C 3.0
Attractive Design
Two TB

Cons: Very short USB cable
WD drive utilities. The app did not find other WD drives in my computer. I have two.
Backup is a 32 bit program according to Windows task manager

Overall Review: I utilized the Passport Ultra on several home computers (desktops and laptops) and as a USB storage device on my Asus RT-AC66R router (it worked as the router said it should). I attempted to use it as a USB device on my Blu-Ray player but it was not recognized. My Blu-Ray is old.

Device recognition of the Passport Ultra was not a problem on any of my computers. The software included on the Passport Ultra (Install Discovery for Windows) would not setup on one, of three, Win 7 systems but it did automatically download a version that did. I had no problems on my Win 10 computers.

The Passport Ultra allows for import of cloud storage and social media data, which include Dropbox, Google Drive, One Drive, Facebook and Instagram. It seems to me that only FB and Instagram are of real value, after all cloud storage is back-up but one can't have too many backups I suppose. I tried out the FB backup feature and FB reported back to me through the WD app:

"Facebook has detected WD Discovery isn't using a secure connection to transfer information. Until WD Discovery updates its security settings, you won't be able to use Facebook to log into it."

I did not pursue it. Perhaps a minor change in my FB security would allow the app to function as WD planned or a change in WD settings or even Windows. My FB security settings reveal I have no apps blocked.


Eleven possible apps were provided. Of which, three read "install" and eight read "learn more". I installed WD backup and WD Drive Utilities. The backup software is straight forward and needs little if any explanantion other then to write it is intuitive. I also installed the WD drive utilities. The app did not find other WD drives in my computer. That is bad form on WD's part. If they would rename the app to "Passport Ultra Utilities" then it would be less of an issue. To register the device requires name, e-mail and country. The user may opt in to e-mails from WD. The info that I know is sent to WD is the product serial number. I followed the "learn more" lead to Acronis where I was offered software at an alleged reduced rate.


Norton will check files as they are backed up which slows down the process. More so when Norton needs to thoroughly processes a file, which it did, during the USB C benchmark. Disable Norton auto protect during backup if you can. Another problem I faced was the WD Backup stopping if Norton discovered a suspect file. This could of course lead the user into false security regarding what they think is backed up.

Back ups are saved to a folder (WD Backup.swstor) on the Passport Ultra. Mine somehow became corrupted and though I could utilize the disk in Windows explorer WD Backup reported "Unable to back up files to My Passport Ultra. Please make sure your drive is connected and accesible". Restarts or switching USB inputs made no difference. WD has a toll free number which I located easily. I called on a Saturday night at 6 PM and was answered quick. The fellow was friendly, spoke with an accent but his diction was excellent and I had no trouble understanding him. I explained my plight and he asked a few necessary questions. I had registered the Passport just prior to calling and Mike knew what gear I was calling about. He asked if I minded if he looked at my desktop. It took a short time to set up. Mike advised I delete the file "WD Backup.swstor" on the Passport Ultra. After deletion the software worked fine. I asked if attaching the Passport to my Asus router had corrupted the file I had deleted. He assured me it had not. I tested that.

The WD Utilities offer very little: Drive Status Check, Run Quick Drive Test, Run Complete Drive Test, Sleep Timer, LED light on/off and Drive Erase.


Benchmarks:


14 minutes to back up 40.21 GB data via USB 3.1
14 minutes to back up 40.21 GB data via USB C with alternate freeware backup ver. 11
16 minutes to back up 41.00 GB data via USB C Norton was doing it's job. (it's also one of the "learn more" apps)

CrystalDiskMark 5.0.3 x64

Sequential Read (Q= 32,T= 1) : 131.590 MB/s
Sequential Write (Q= 32,T= 1) : 120.547 MB/s
Random Read 4KiB (Q= 32,T= 1) : 0.572 MB/s [ 139.6 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 9.490 MB/s [ 2316.9 IOPS]
Sequential Read (T= 1) : 130.021 MB/s
Sequential Write (T= 1) : 123.736 MB/s
Random Read 4KiB (Q= 1,T= 1) : 0.501 MB/s [ 122.3 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 10.029 MB/s [ 2448.5 IOPS]

Test : 1024 MiB [Y: 3.7% (68.9/1863.0 GiB)] (x1) [Interval=5 sec]
Date : 2018/10/29 14:20:51
OS : Windows 10 Pro


After spending time with the drive I give it a full recommendation. The three year warranty is nice. I am confident the drive will last longer then that .
My computer axiom is..."Ya can never have too many backups" The Passport Ultra makes it easy and safe.

Thanks to Eggxpert and WD for the opportunity

7 out of 7 people found this review helpful. Did you?
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