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Logitech G502 HERO High Performance Gaming Mouse (910-005469)

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  • High-performance HERO 16K Sensor: Logitech's most accurate sensor yet with up to 16,000 dpi for the ultimate in gaming speed, accuracy and responsiveness across entire DPI range
  • 11 Customizable Buttons and Onboard Memory: Assign custom commands to the buttons and save up to five ready-to-play profiles directly to the mouse
  • Adjustable Weight System: Arrange up to five removable 3.6g weights inside the mouse for personalized weight and balance tuning
  • Programmable RGB Lighting and LIGHTSYNC Technology: Customize lighting from nearly 16.8 million colors to match your team's colors, sport your own or sync colors with other Logitech G gear
  • Mechanical Switch Button Tensioning: Metal spring tensioning system and pivot hinges are built into left and right gaming mouse buttons for a crisp, clean click feel with rapid click feedback

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about G502 HERO

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.ca's Standard Return Policy.
Anonymous
Ownership: 1 week to 1 month
Verified Owner
4/ 5
Genuinely Terrific Mouse 5/21/2020 12:48:28 PM

Pros: Feels durable
Weighty
Comfortable to use if you have long hands!

Cons: Accidental pressing of the DPI buttons

Overall Review: I needed a new mouse with a durable scrollwheel for Blender as I kept breaking ones on cheaper mice(!) and this one fits my criteria, the adjustable DPI is a joy to have in both general use and games and the mouse fits my hand extremely well. Never had one that's so comfortable but I do tend to accidentally click the DPI buttons on occasion, just something to note.

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Anonymous
1/ 5
Double clicks with terrible RMA 5/19/2020 7:41:43 AM

Pros: Fast
Lots of buttons
Good feel

Cons: Double clicks on left and right buttons withing 2 months of use (makes FPS games a pain to play)
Terrible RMA process. You have to video yourself destroying your mouse before they even decide if they send you one. Which means you are out of a mouse for who knows how long.

Overall Review: Logitech used to make great products. Got really cheap. Find something else to buy.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Amazing, just amazing 5/15/2020 9:59:56 PM

Pros: - Battery life, I've charged it once since I got it a month ago while using it for 9 hours a day for work and gaming in the off time
- Precision, used with a high DPI on a 2k monitor it's super precise and the only glitch I've noticed seemed to be CPU based
- Comfortable, easy to grip, nice button placements, nice clicky scroll wheel.
- Reactivity, when it's in sleep mode after booty being touched, there's no delay before I can just start using it instantly.
- Range and surface compatibility, works perfectly on my desk beside my laptop, works perfectly on my bed sheets across the room.

Cons: - No place to put the receiver inside of the mouse for travelling.

Overall Review: I completely recommended this mouse after a slew of terrible nice and regretted purchases. (I'm looking at you Corsair)

Nothing I really dislike about it, and so much I love.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Factory warranty is horrible 5/15/2020 6:50:27 AM

Pros: Nice response time when it works

Cons: Had this mouse for about 3 months and got the double click issue when i left clicked. Contacted Logitech to get a claim started to exchange the mouse for a new one . Got a e mail back and this is where the nightmare started.
they wanted me to do the normal bios update and such which was no problem but then they wanted me to post a video showing myself testing the mouse with the mouse and the web page visible...
I did the updates and reinstall but this did not fix the issue. also tested the mouse on the web page but i was not going to video it.. that is crazy and a invasion of privacy.
Nest email they wanted my info and the serial number which i provided
3rd e mail Stated i needed to video myself destroying my mouse with a hammer to make it not usable all this before they have even sent me a replacement.. Nope not doing that. i was willing to send it back or provide payment in the case they did not get old one back but nope.

So now i am stuck with a bad mouse. I would by a different brand that has a better process to exchange it in case of a defect.

Overall Review: I do not recommend this mouse or any logitech product due to there Bad customer service on defective product.

1 out of 1 people found this review helpful. Did you?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Amazing mouse 5/8/2020 2:30:28 PM

Pros: Best Wireless mouse on the market. Extremely precise.

Cons: You really need to buy the additionally wireless charging mouse pad for this product to really shine.

Overall Review: 100% would recommend this mouse.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
simlpe, easy to use, comfortable mouse forbasic gaming and daily use. 5/7/2020 2:33:20 PM

Pros: simplified button approach compared to a over priced "gamer mouse"
textured grip on the thumb (left) side.

simple background program to customize the colors and DPS settings

Cons: The price was higher than i wanted to pay but it was in the neighborhood, so oh well.

none, for now.

Overall Review: It worked right outta da box. lets see if I can wear this one out too. I literally clicked my last logitech mouse to death over nine years.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
SOLID GAMING MOUSE GREAT PRICE 5/4/2020 1:07:32 AM

Pros: bigger for bigger hands like mine. great fit. smoooooooooth movement and crisp reaction times. lighting is nice on it thru the software (g hub) the over all feel is just nice.. a pleasure to use when playing valorant and other fps games

Cons: wish it was a little bit cheaper honestly. thats the only gripe i have :)

Overall Review: would recommend it if you like bigger mice. if you have bigger hands you will love this mouse. its very light as well and very smooth on my corsair xxxl mouse pad

Did you find this review helpful?
Ownership: 1 day to 1 week
Verified Owner
5/ 5
its a mouse and works 4/28/2020 5:30:32 PM

Pros: not bad for a larger hand, could be bigger, overall its a mouse, and it works.

Cons: hard to find really big mice for large handed folks.
still happy with product

Overall Review: Been using logitech for years, works as intended

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