

Why is there no sound when recording videos
Video capture device > Gamorek HD-4 > USE custom audio device
Must select"Use custom audio device",If not selected, there will be no sound in the video.
Why does the streaming video stutter or experience audio-video sync issues?
The video settings are too high, or the computer's encoding performance is insufficient. Please lower the settings or switch to a more powerful computer.
Is HDCP supported?
It supports HDCP, VRR, and HDR.
If the Gamorek HD4 capture card shows 'No signal' when connected, what should I do?
First, please check if the HDMI IN has an input and whether the USB 3.0 cable is properly connected to the computer. Then open OBS and select the device Gamorek HD-4.
If it still doesn't work, please contact after-sales for assistance.


Why is there no sound when recording videos
Video capture device > Gamorek HD-4 > USE custom audio device
Must select"Use custom audio device",If not selected, there will be no sound in the video.
Why does the streaming video stutter or experience audio-video sync issues?
The video settings are too high, or the computer's encoding performance is insufficient. Please lower the settings or switch to a more powerful computer.
Is HDCP supported?
It supports HDCP, VRR, and HDR.
If the Gamorek HD4 capture card shows 'No signal' when connected, what should I do?
First, please check if the HDMI IN has an input and whether the USB 3.0 cable is properly connected to the computer. Then open OBS and select the device Gamorek HD-4.
If it still doesn't work, please contact after-sales for assistance.























