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ASUS ZenBook S, 13.3” UHD 4K Touch, 8th Gen Whiskey Lake Intel Core i7-8565U Processor, 16GB RAM, 512GB PCIe SSD, FP Sensor, Thunderbolt, Windows 10 Professional - UX391FA-XH74T Deep Dive Blue laptop

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Marketplace Seller
  • Crafted from premium aerospace-grade aluminum to create a unibody all metal finish that is less than 0.5 inch thin, weighs only 2.2lbs
  • Latest Intel 8th Gen Core i7-8565U Processor (8M Cache, up to 4.60 GHz), cooled by a copper-alloy heat pipe and liquid-crystal-polymer fan
  • 13.3” UHD 4K touch NanoEdge bezel display with stylus support, 350Nits brightness with 178° viewing angles and an 85% Screen to body ratio
  • 16GB LPDDR3 RAM, 512GB PCIe NVMe SSD, 802.11ac WiFi, Bluetooth 5.0, Latest Thunderbolt 3 enabled USB 3.1 Type C
  • Exclusive ErgoLift hinge automatically tilts the backlit keyboard to the most comfortable typing position
  • All-day 50Whr Li-Polymer battery providing up to 9 hours of battery life. Features fast charging: charge to 60% in only 49 minutes
  • Windows 10 Professional. Built-in fingerprint sensor for enhanced security and one-touch login using Windows Hello
  • Harman Kardon certified speakers for high-quality surround-sound
  • Carrying sleeve and mini dock included with laptop

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the ASUS UX391FA-XH74T

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.ca's Standard Return Policy.
Anonymous
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Piece of junk 9/13/2020 6:11:27 AM

Pros: None

Cons: Freezes up all the time and will not boot. Works 20% of the time

Overall Review: Junk - will not purchase again

Did you find this review helpful?
Manufacturer Response:
Dear Valued Customer,

We certainly understand your disappointment with the quality of the product that was received and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Should you need assistance sending the unit in for warranty service, You can reach me at cl-adrian@asus.com. Your case for reference is N200959792.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Great service from NewEgg on an awesome little laptop 7/10/2020 10:09:25 AM

Pros: Really nice laptop. Very lightweight and powerful; It feels lighter than a Dell XPS. The 4K screen is gorgeous.

Cons: The speakers are weak and Asus ships it with Net Framework 3.5 turned off. I have some old 32 bit apps that need Framework 3.5 and I had to turn off McAfee and the encryption utility before I could turn Framework 3.5 back on.

The fan kicks on once in awhile and it's noisy.

Overall Review: 7/10/20. I have to revise this review way down after just 3 months. The machine is dead. It started with the speakers failing and having to disable and enable the drivers to get them working again. Then, in the last week it started throwing Thunderbolt errors every time it boots up, then the WiFI failed and reinstalling the drivers for that only worked the first 6 times I had to do it. Now it doesn't boot up at all. I've installed every Windows 10 and Asus update available up to this point, and nothing helps. I loved it while it worked, but I'll never buy another Asus machine if they only last 3 months.

Did you find this review helpful?
Manufacturer Response:
Dear Nancy N.,

I'm sorry to hear that your laptop is no longer booting. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you purchased the unit brand new, then you are still well within warranty. Please reach out to me at cl-lane@asus.com and include case #N200750367 in your email for reference. I'd be happy to get a warranty repair started for you.

Thank you for choosing ASUS!

Best regards,
Lane
ASUS Customer Loyalty – US Support
Anonymous
Ownership: 1 month to 1 year
Verified Owner
4/ 5
Elegant and innovative but the battery... 6/3/2020 12:31:27 PM

Overall Review: I've been using this laptop for a while.
There's no doubt on the innovative and the elegant look, the lightness and the portability of this little machine.
But the battery is really bad...
I've disabled the bluetooth, touchscreen input, back-lit keyboard and the brightness on the lowest settings,
but the battery keeps drowning and only this but paramount drawback makes me rate this product 4 out of 5 eggs (stars).

Did you find this review helpful?
Anonymous
Ownership: 1 day to 1 week
Verified Owner
5/ 5
Sweet unit 4/25/2020 6:31:29 PM

Pros: Build Quality is excellent, rigid chassis, incredible screen and fast hardware. Although it is a fingerprint magnet (sigh). Keypad feels nice, just the right amount of tactile feedback for me. Thunderbolt 3!!! I don't use this for intensive apps so heat seems fine. Very portable and light PC. I would recommend

Cons: Some times when coming out of sleep mode wifi wont connect without reboot. Software issue I suppose.
Glossy screen is troublesome in the sunlight but the UHD is clean.

Overall Review: Very happy so far we'll see. Great for a light POWERFUL ultra book.

Did you find this review helpful?
Jay_Asus_user
5/ 5
Great Chromebook 11/8/2019 9:00:00 PM

Overall Review: Bought it two months back, vey pleased with its speed, screen and keyboard. Support for Android and LInux is added bonus. Now with Chrome 78, virtual desktops, another great feature. Just wished the 4GB RAM was expandable to 8GB !

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Not for me 10/16/2019 10:51:26 AM

Pros: Very sleek unit, powerful with an amazing screen, while it worked!

Cons: The unit has Thunderbolt and USB-C connectivity. We needed to add two 1080p external monitors of the Thunderbolt via adapter. Everything worked for 8 business days then suddenly we started to have problems. First we lost Thunderbolt functionality (monitors) and then the wireless and Bluetooth stopped working as well (Internet, KB and mouse). So no connectivity what so ever. We worked with Asus tech support for over a dozen hours installing drivers and factory resetting the unit. Asus tech rapidly defaulted to return for repair. Since this created problems for us we persisted in trying to fix the issue to no avail. We finally returned the unit for store credit.

Overall Review: While it worked, it was a fine laptop exceeding expectations, to bad it did not work for very long!

1 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Dear Richard,

Thank you for your feedback. Absolutely, it is a great laptop with a very sleek design, powerful and with an amazing screen! I do understand the inconvenience this may have caused you, your dissatisfaction with the quality of the product and your recent customer service experience.

All ASUS products undergo intensive quality control testing and inspections, this is a random problem.

We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS and we do stand behind our product.

We continuously strive to improve our approach and processes in order to achieve customer service excellence.

If you have questions or concern with ASUS products and may need further assistance with future purchase, please email me at cl-rodel@asus.com and I would be more than happy to help.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
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