Defective Unit!!!12/4/2019 3:36:29 PM

Pros: -Overall monitor is amazing

Cons: -Defective Unit -received the product with multiple dead pixels

Overall Review: The monitor was nice and smooth out of the box. Starting up the monitor, I already found 3 dead pixels. This is disappointing because after testing the monitor with multiple games it really caught my eye. Shipped it back to the company and am now waiting for a replacement because I cannot refund. This product would receive a 5 egg review but simply because it came defective is so disheartening.

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Manufacturer Response:
Dear Mo, Thank you for sharing your experience with the MSI Optix MAG27CQ. We certainly value your feedback and please accept our sincerest apologies for any inconvenience you have experienced. If you have any further questions regarding this product or have any suggestions for improvement for us, please do not hesitate to contact us directly at and we will be more than happy to assist you. If you would like further technical assistance, please feel free to contact our technical support department directly at 888.447.6564 from M to F, 5am to 4am Pacific Standard Time. Thanks for choosing MSI! Best Regards, MSI Review Team | JM12052019001 |