second time is a charm4/9/2011 3:48:05 PM

Pros: Makes a great mug of coffee quickly. Newegg customer service was outstanding with quick replacement. The replacement operates much smoother than the original.

Cons: As noted in my review of 3/9/2011 the first one did not last long. As implied by some other reviewers, quality control seems to be lacking in some units. Hopefully it was just a bad batch. I agree with those who say the mug should be upgraded.

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great while it lasted3/9/2011 9:18:14 PM

Pros: Made great coffee. Newegg provided great customer service with fast replacement.

Cons: Only worked for 3 days. Manufacturer warranty requirements onerous. Hope the replacement lasts longer than the first one. Hopefully longer than the warranty.

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