Date Joined: 05/19/05
Pros: Makes a great mug of coffee quickly.
Newegg customer service was outstanding with quick replacement. The replacement operates much smoother than the original.
Cons: As noted in my review of 3/9/2011 the first one did not last long. As implied by some other reviewers, quality control seems to be lacking in some units. Hopefully it was just a bad batch.
I agree with those who say the mug should be upgraded.
Pros: Made great coffee.
Newegg provided great customer service with fast replacement.
Cons: Only worked for 3 days.
Manufacturer warranty requirements onerous.
Hope the replacement lasts longer than the first one.
Hopefully longer than the warranty.