Stopped playing some dvds10/12/2013 10:00:35 AM

Pros: Happy when it works

Cons: Worked perfectly when I first got it. Now after one month it stopped playing some of the DVD's it had no problem playing when it first arrived. It cannot even play my Motherboard's software DVD which is also only a month old and has no scratches. Yet it can play DVD games that I have owned for years with multiple scratches. Not sure if this is a software or hardware issue but I am not impressed.

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Manufacturer Response:
Dear Valued Customer, Please try uninstalling and reinstalling this device and its drivers. For additional assistance, please send me your inquiries, comments or concerns about this product at cl-celeste@asus.com and include case#3177082 in the subject line. ASUS Customer Loyalty is here to listen and respond to your concerns and to help you with a positive ASUS experience. Sincerely, Celeste ASUS Customer Loyalty
Happy with product even though I received one bad module.9/20/2013 5:50:55 AM

Pros: Had one bad stick, but Newegg dealt with it right away and I am currently in the RMA process. The other 8GB worked like a charm and gave me a few good days of video editing on my computer before I had to send it back. I know I will be happy with this product when I get the new memory.

Cons: One stick was bad. 40 errors with 12 passes on memtest and constant Blue Screens in Windows. Newegg issued me UPS shipping label and my RMA documentation immediately. Thanks NewEgg.

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