Might be a dud, but keeps crashing my PC12/10/2020 7:58:51 AM

Pros: It worked out of the box, even on my somewhat unorthodox setup (Del T5810 workstation running Linux). Plugged 4x 500G Crucial drives in it, booted, and I could add all four drives as physical volumes and transfer from the SSD is was running on until that point.

Cons: - The fan is louder than the whole workstation, and I haven't found a way to throttle it. - Regularly, the controller seems to lose a drive or get an error status. So far, I haven't lost data but Linux flips to read-only mode and I have to reboot. Because it is a different drive every time, I suspect it is the controller. The return period has lapsed and ASUS' support website is terrible and doesn't even show options for this controller, so I'm probably gonna hunt for a different brand.

Overall Review: Fast but, for me, unreliable. With ASUS' support site requiring me to disassemble my computer to find a serial number, not worth it.

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Manufacturer Response:
Dear cdegroot, I'm sorry to hear about your performance issues with this device, and your difficulty finding support. This is absolutely not the kind of experience that we want any of our customers to have. Regarding the fan, there is no RPM control available but if the drive temperatures is safe you can manually turn off the fan. In general, we would recommend keeping the fan on for device stability. Regarding the drive errors you are seeing, if your drives are on the device QVL we would be happy to RMA and repair or replace this card under warranty. Please refer to the QVL linked below and send me an email if you need to get an RMA started. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2012056023 for reference. Thank you for choosing ASUS! Best regards, Lane ASUS Customer Loyalty – US Support
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Everything I wanted5/5/2020 12:54:00 PM

Pros: This thing can compete with a lot of modern hardware at probably half the price, and has room for upgrades (CPU, memory, and plenty of room for storage). It's perfect for my work and only came out of warranty last year. For a big workstation, it is surprisingly silent. Linux installed without a hitch and `make -j20` compiles Emacs in 4 minutes flat. For a coder, it's perfect especially when you can use all the cores.

Cons: - You somehow pay for a Win10 license. - I wish they'd offer an entry level 4k GPU option, because the NVS310 is in storage, replaced by a cheap GTX1030 which is what I need for my 4k screen and plenty for "workstation" (coding) activities.

Overall Review: Machine got shipped really quickly, looked like you'd expect from a refurbished machine: some scratches but spotlessly clean everywhere. I'm happy.

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