Verified Owner
Ownership: 1 day to 1 week
Underpowered, fire hazard, computer damage10/17/2013 5:17:12 AM

Pros: The form factor is nice.

Cons: The manual for the USB hub indicates 7 ports with a maximum of 500mA each. This is a total of 3.5A. The A/C adapter included is only rated for an output of 2A. When I plugged in 4 devices, drawing 500mA each, the A/C adapter was hot enough to cause burns after touching for a few seconds. I contacted Rosewill support who first said that the remaining 1.5A would come from the connected PC. I pointed out that this is wrong, since USB 1.0 and 2.0 specifies a maximum of 500mA, so this hub also risks damaging the connected PC. Rosewill support then responded that I was correct and that this hub cannot power all 7 ports at 500mA, and the the solution was to buy their 10 port hub. Looking now at their 10 port hub, it is also underpowered for supporting all ports at 500mA. I have found other hubs that include a sufficient A/C adapter to safely power the USB ports, but Rosewill appears to be selling dangerous products.

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Manufacturer Response:
Dear Valued Customer, Thank you very much for purchasing this unit. We strive to provide the most reliable and highest quality products to our customers. Thank you for the feedback we are currently looking into this matter. If you are not fully satisfied with our product please contact us to better assist you in resolving your problem. Phone: 1- 800-575-9885 Email: rma@rosewill.com We look forward to hearing from you. Thanks, Rosewill Customer Care
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