Verified Owner
Ownership: 1 month to 1 year
UPDATE4/22/2009 12:19:06 PM

Pros: The customer support shown by Newegg and Rosewill

Cons: The first hub did go bad, but the issue was addressed quickly.

Overall Review: UPDATE to my review above: after I posted my original review, both Newegg and Rosewill offered to send me a replacement hub. Newegg did so, and the replacement works fine. After factoring in the excellent customer and product support displayed by Rosewill and Newegg, I am changing my product rating to excellent. Thanks to both companies.

6 out of 6 people found this review helpful. Did you? 
Verified Owner
Ownership: 1 month to 1 year
Works fine - until after the warranty expires4/19/2009 4:09:22 PM

Pros: Works well at first.

Cons: Doesn't work for long.

Overall Review: Four of the seven ports no longer work. This is at less than 3 months after purchase. I also have two Rosewill enclosures that haven't (so far) given me any trouble so far, but now I'm wondering... I'll stick with more reliable brands (e.g., Belkin) from now on.

12 out of 12 people found this review helpful. Did you? 
Manufacturer Response:
Dear Valued Customer, We are sorry for the inconvenience this may have caused you. We try to provide the most reliable products to our customers. The problem you are having might be caused by a defective unit. We would be more than happy to replace this unit for you. Please email us at rma@rosewill.com for your replacement. We look forward to hear from you soon. Thanks, Rosewill Customer Care
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