No replacement part for the replaceable filter?2/1/2021 4:47:11 PM

Pros: It works well even in a large room. UV option is theoretically critical during a pandemic if anyone needs to go to work, school or even just the grocery store.

Cons: According to Rosewill's support team, there is no replacement part for the filters... but "if I need any assistance within the warranty time frame they can assist me to the best of their ability" whatever that means...

Overall Review: I've also been unable to find the product on their website... I've gotten a number of rosewill products in the past and even had to contact support without worry... I feel like I got a giant helpless shrug from their support team on this air purifier. I like the product better than the other two large air purifiers I have. It works well for now, but i can't recommend it if it's just a disposable piece of junk when the filter needs changing.

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Manufacturer Response:
Dear Ethan, So sorry for the inconvenience about RHAP-20002. We do have replacement filter and the ETA is in April. In case you need any other assistance or have any other questions, please contact us and the contact information is below: Phone: 1- 800-575-9885 Email: rma@rosewill.com Email2: techsupport@rosewill.com Thanks, Rosewill Customer Care
Verified Owner
Ownership: 1 week to 1 month
Idiotic6/18/2020 10:51:42 PM

Pros: Wireless headphones with wired support and decent passive noise isolation. They're fairly cool for extended use compared to most over-the-ear headphones I've used.

Cons: 2.5mm jack? Rather than use a standard 3.5mm jack, jbl let's everyone down with a useless port from 90s phone headets. With a 1-button remote on the cable. Assistant button usually just spouts the time and weather... but if it is going to listen to you, you still have to call its name. If you have a dedicated button for the assistant, just jump right to listening for a command... if I wanted to walk down the street screaming, "hey Google" 15 times while repeatedly being told the time, I'd mix in a bass line and a few other samples... also... why not make the buttons assignable? One ear for Google and the other for Apple makes no sense, you'll never have both assistants on the same headset... let me swap in call prompt or mute or something for the unused side. Why have an app that does next to nothing? Ambient aware doesn't use stereo... or if it does, I can't differentiate any directionally biased sounds of traffic... plus a decent amount of background static. so rather than a safety feature it's a low quality gimmick. A dedicated power button is a waste of engineering and space. As a modern device, I'd have liked a usb-c power connection and usb-c audio support. The headband is a little small, as are the earcups. They're not uncomfortable if they're positioned right, but they bend my ear resulting in an ache after an hour or so. Ambient aware/ talk thru are only for music... if you get a call, it shuts off.... meaning you can suddenly not hear traffic as you're crossing the street. A mechanical opening would work better and be reliable. All of the features are for the powered bluetooth connection. EQ, ambient/talk thru mode, and pretty much everything else shut down when you plug in a cable. There's no reason why they shouldn't let you keep your eq and amp powered in wired mode as a choice. JBL is a decent audio company, not an over-diversified electronics company, i really expected them to have thought their features through to best support the sound of the device.

Overall Review: The 50mm drivers are decent in wired mode, nothing amazing, but i enjoy them over most of my other over the ear gaming headsets... even if I can't use my boom mic because of the idiotic 2.5mm connection. I haven't managed to get the EQ quite right for my ear... and because of that I prefer decent bluetooth earbuds. I'd write more if I had faith that this review would actually be posted...

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