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ASUS ZenBook Pro Duo UX581 15.6" 4K UHD NanoEdge Bezel Touch, Intel Core i7-9750H, 16 GB RAM, 1 TB PCIe SSD, GeForce RTX 2060, Innovative ScreenPad Plus, Windows 10 Pro - UX581GV-XB74T, Celestial Blue

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  • ScreenPad Plus: 14 inch 4K matte touchscreen, giving your endless way to optimize your multitasking experience by extending the screen or split windows and apps on both displays
  • 15.6 inch 4K UHD NanoEdge touchscreen glossy main display
  • Latest 9th generation Intel Core i7-9750H Quad Core Processor (12M Cache, up to 4.5 GHz) with NVIDIA GeForce RTX 2060
  • Detachable palm rest and ASUS active stylus pen included
  • Fast storage and memory featuring 1 TB PCIe NVMe SSD with 16 GB DDR4 RAM
  • Built-in IR camera for facial recognition sign in with Windows Hello
  • Exclusive ErgoLift design for improved typing position, optimized cooling system and enhanced audio performance
  • Extensive connectivity with HDMI, USB Type C with Thunderbolt, Gigabit-class Wi-Fi 6 (802.11ax) (*USB Transfer speed may vary. Learn more at ASUS website)

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS UX581GV-XB74T

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
  • We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1, 2019 and December 24, 2019 you will have until January 31, 2020 to return your product. There's nothing additional that you have to do!
    • Return for refund until: January 31, 2020
    • Return for replacement until: January 31, 2020
  • This item is covered by Newegg.ca's Extended Holiday Return Policy.
Ownership: 1 week to 1 month
Verified Owner
3/ 5
WHAT A GREAT IDEA! 12/3/2019 11:11:31 AM

Pros: ASUS ZenBook Pro Duo UX581, - This Laptop offers the Professional unparalleled convenience regardless of location.
15.6" 4K UHD NanoEdge Bezel Touch, - Expansive screen with outstanding color and depth; it will pull you in and capture your imagination with the possibilities.
Intel Core i9-9980HK, - This opens a new world of speed and excitement for rapid execution of labor intensive projects that would slow to a crawl with previous processors.
32 GB RAM, 1 TB PCIe SSD, - Offers plenty of room for multiple programs and files required for a complete package of output; video editing, 3-D rendering, and printing.
GeForce RTX 2060, - The video output will spoil you and bring disappointment with all of your other devices; I searched for ways to use this graphic engine with my collection.
Innovative ScreenPad Plus, - See below - I have nothing good to say!
Windows 10 Pro - UX581GV-XB94T, - Tries in every way to make your life easier, so that work seems like play; makes you wonder, "Why couldn't it have always been this way?"
Celestial Blue, - What other color would you expect? Given my brief time with this new machine, a perfect match with the Other World experience.

Cons: ASUS ZenBook Pro Duo UX581, - See above - I have nothing bad to say!
15.6" 4K UHD NanoEdge Bezel Touch, - See above - I have nothing bad to say!
Intel Core i9-9980HK, - see above - I have nothing bad to say!
32 GB RAM, 1 TB PCIe SSD, - see above - I have nothing bad to say!
GeForce RTX 2060, - see above - I have nothing bad to say!
Innovative ScreenPad Plus, - Well, this is the 'fly in the ointment'; after just three days of perfect operation, this feature failed completely and regardless of what I did, following the advice of everyone that I could contact: online forums, help desk, chat rooms, manufacturers helplines - NOTHING HAS HELPED. It is still refusing to work!
Windows 10 Pro - UX581GV-XB94T, see above - I have nothing bad to say!
Celestial Blue, - see above - I have nothing bad to say!

Overall Review: If you would be satisfied with some percent of your NEW purchase operating as advertised; I would recommend this excellent Laptop to you. However, if you like me are not satisfied with just a portion of your NEW purchase operating as advertised - then this Laptop is NOT for you.
As you may guess - NO, I would NOT purchase this Laptop a second time.
I would change the expectations of prospective buyers to experimental, cutting-edge, explorers with a handbook of possible alternatives, should options become necessary and warn everyone that this release contains a possible challenge: and should they choose to accept this mission, that the company will disavow all knowledge.

Did you find this review helpful?
Manufacturer Response:
Dear Dan B.,

I'm sorry to hear that you have been having issues with your unit's ScreenPad Plus. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Based on the troubleshooting you have already attempted, I recommend returning the unit to ASUS for service under warranty through an RMA. We have an Online RMA tool available at the link below, or I'd be happy to help you through the process myself. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N191212913 for reference.

Thank you for choosing ASUS!

Best regards,
Lane
ASUS Customer Loyalty – US Support

Online RMA: https://www.asus.com/us/support/article/818
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