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Newegg.ca - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

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Newegg.ca - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
94.20%
Product
Accuracy
94.20%
Customer Service
Satisfaction
89.13%
75 Ratings (88% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 21
martin a.
Ordered on 10/21/2017
Dicom express deliver my home speaker somewhere else 10/27/2017 4:56:58 PM
I communicated with xyzshop.ca
i communicated with newegg.ca
i communicated with dicom express

NOBODY answered after 3 days...


it was suppose to be my 15 years son gift!... until now, he received a picture of the hoem speakers

THANKS NEWEGG !
  • No
  • No
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2 out of 2 people found this review helpful. Did you?
Avram B.
Ordered on 6/17/2019
unresponsive and possibly fraudulent 6/28/2019 10:19:59 AM
I still don't have the item, or the tracking number for it, despite several requests including one from newegg's marketplace team. No idea if it will ever arrive.
  • No
  • Yes
  • No
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Sylvain R.
Ordered on 4/26/2019
5/18/2019 2:52:42 PM
Took a week for reply after 2 emails. I received the ordered product before the answer. Other than that, good price and very fast delivery.
  • Yes
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  • No
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Jeffrey M.
Ordered on 2/25/2019
Undisclosed Openbox 3/14/2019 11:44:22 AM
The description did not mention that this was an Open Box item. That said, the Seller contacted me in near panic to explain the issue prior to shipping, giving me ample opportunity to cancel the order. In the end I accepted the item, and I was pleased to see that it was in perfect unused condition as he had assured me, and I remain totally satisfied with the purchase.
  • Yes
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Jean-Olivier C.
Ordered on 2/18/2019
3/5/2019 6:17:58 PM
Fast shipping, item as described
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  • Didn't contact
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andre b.
Ordered on 2/3/2019
Breville BES840 2/19/2019 4:19:24 PM
unbeatable price, on time, no scratches - the way it is supposed to be. I do recommend this seller.
  • Yes
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Mathieu B.
Ordered on 6/16/2018
Still waiting 7/3/2018 11:23:45 AM
I asked for a return label on the 20th and it is now the third of jully and still no label. I'am stuck with a broken tv. In 13 days the seller only emailed me 3 times always asking questions never answering mine. I'am tired of waiting.
  • Yes
  • No
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James P.
Ordered on 1/30/2018
Fantastic service 2/15/2018 1:35:35 PM
Ordered and received next day!
Not even with express shipping.
I got a fantastic deal I could not let pass and was happy to do so.
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alex g.
Ordered on 10/24/2017
very good 11/7/2017 5:49:42 PM
the item arrived quickly
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  • Didn't contact
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Paul C.
Ordered on 10/4/2017
Incredible seller! 10/23/2017 11:01:46 AM
Wow!!

Firstly, item was exactly as described. But beyond that, processing and shipping was incredibly fast. Just under 24hrs from placing my order, the UPS delivery guy was ringing my doorbell (kind of happy I didn't pay for express shipping). I was astonished. Would definitely order again from XYZSHOP.CA.
  • Yes
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David M.
Ordered on 6/9/2017
6/29/2017 12:58:19 PM
The item arrived on time and was the correct model listed on NewEgg, thank you.
  • Yes
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Scott A.
Ordered on 4/7/2017
Perfect 4/26/2017 12:31:33 PM
Item arrived on time, and as described. No complaints here!
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Timothy B.
Ordered on 4/7/2017
Good 4/24/2017 6:39:56 PM
Shipper was Dicom—they charge extra for a second delivery
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VITALII K.
Ordered on 4/7/2017
XYZSHOP.CA 4/24/2017 6:05:51 PM
Very well seller! Thanks!
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Anonymous
Ordered on 4/7/2017
Product discription 4/24/2017 1:31:52 PM
The product I received was an open box one (must have been used, returned or refurbished at some point). None was explained in the sales offer and apparently I thought it was new. It works though and I am using it. I would have still buying it if I was informed prior to sale and it would be nice! In terms of delivery though, I have never been happy with Purolator. They rarely deliver packages and often using bogus excuses to postpone the delivery and have the customer to pick up from they distribution centers. Very disappointed and wish NEWEGG would consider other options.
bestpricedeals Response:
Hi,

Our apologies for the inconvenience caused.WE will take this up with Purolator Thank you for letting us know.

Your current rating affects our store reviews on New Egg . Kindly try to revise it as you had an issue with the carrier (We will share the feedback with them)

Thanks
Regards
Dhiren
  • No
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  • Didn't contact
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Danielle W.
Ordered on 4/5/2017
Excellent ! 4/21/2017 3:52:07 PM
They took the time to confirm by phone my purchase and made sure it was me. Very fast delivery
overall, very satisfied of my experience. but did not install my TV yet... so I can't tell about it
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  • Didn't contact
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Vincent G.
Ordered on 4/17/2017
Wow! 4/19/2017 6:31:13 PM
Two days and my order arrived.
  • Yes
  • Yes
  • Didn't contact
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Jean-F N.
Ordered on 3/1/2017
record time shipping 3/16/2017 4:32:57 AM
the next day
very impressed
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Stephen M.
Ordered on 1/20/2017
Expensive but very good 2/7/2017 5:47:24 AM
The quality of sound is 100 % better than the Logitech 5.1 speakers these replaced. Even playing mp3s you will hear the improvement. They look good too.
  • Yes
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  • Didn't contact
0 out of 2 people found this review helpful. Did you?
MAFTAH H.
Ordered on 11/23/2017
Good Tv 1/4/2018 8:36:26 PM
overall experience is fine, only problem was connecting it to a laptop worked ones then never again...
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0 out of 1 people found this review helpful. Did you?
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