Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

YUE SHANG YU CHENG CO.,LTD is a company engaged in electronic products trading company. The company was established in May 2008, Company mainly engaged in electronic products. Since its inception continue to absorb a variety of talents, improve product quality, improving staff quality. Strict quality guarantee system and perfect management system, high-quality products after-sales service is our foothold in this, my company of "quality first, reputation first" principle, provide customers with quality and quantity of various types of products. Always uphold the "quality, integrity and pragmatic, motivated, service-oriented" business philosophy, and applies the company's management and operating among. The face of fierce competition, the company system is constantly being improved, relying on science and technology, continuously improve the technology content of products sold, for society, customers and companies to create a higher market value. My company has been in good faith to create enterprises, to credit management market, has won a good reputation, also won the respect of their domestic counterparts.

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Returns Policy

We wish to ensure your complete satisfaction while shopping. We will gladly accept the return of any unused item purchased . We cannot accept items that have been opened unless the product is damaged or defective. In case of damaged, defective or incorrect item, please contact us immediately for assistance at 13924660360

Items must be returned to us, unopened and in original packaging, with all accessories, within 30 days of the ship date.

Refunds are made to the original form of payment, with the exception of electronic Gift Certificates, in which case a new electronic Gift Certificate will be emailed to the original recipient.

If a Beauty Set is being returned, all products in the Set must be returned.

If your order contained a gift with purchase, all products composing the gift with purchase must be returned along with the items you wish to return.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
90Days
Restocking
Fee
5.00%
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