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Newegg.ca - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

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Newegg.ca - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
78.57%
Product
Accuracy
92.86%
Customer Service
Satisfaction
81.82%
14 Ratings (71% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-7 of 7
Darrell Y.
Ordered on 7/7/2019
8/1/2019 1:13:15 PM
I knew exactly what I was ordering so there was no chance of misconception. Just wish the turn around time was a little tighter. This was bought as a gift to fix an friend's hard drive failure on a iMac.
  • Yes
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Anonymous
Ordered on 1/9/2019
The one hard drive is dead 2/8/2019 10:44:09 AM
The one hard drive we received is dead.
  • Yes
  • No
  • Didn't contact
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TERENCE C.
Ordered on 1/10/2019
Stress free service 2/7/2019 12:39:45 PM
Placed order for hard drive to replace the hard drive in a DVR. It was easy to search newegg's website for the spacific model required.

Once ordered the tracking of my order was convenient and reasurring.

Would use newegg again without question
  • Yes
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  • Didn't contact
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Anonymous
Ordered on 7/24/2018
Watch out canadian buyers 8/10/2018 10:35:06 AM
This vendor is in USA so you can expect to pay way more than announced in custom fees.
Token Response:
When we got this type of problem with customs ,, we have always tried to help the customer and to split the difference or even pay for the duties and taxes ourselfs... WE are pretty sure we give you a good deal since we pay 18 dollars off the 23 dollars Canadian customs charged for the product.
Again as we explain you before WE DO NOT CHARGED OR COLLECT TAXES AND DUTIES, it seems really unfair that we get a 2 egg calification when we cover most of the cost and tried to resolve the issue since the begining.
  • Yes
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  • No
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Christian E.
Ordered on 1/31/2018
Flexible and responsive 2/28/2018 3:17:08 PM
Had to cancel the order soon after I bought it as it was the wrong size and Newegg and the seller were very helpful.
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Cindy B.
Ordered on 4/3/2017
Senior technical support 5/2/2017 12:41:47 PM
Item 9SIABSP52J8034 (2 x Seagate Cheetah HDD) was ordered off Newegg.ca website where it was stated as "in stock". As it turns out was required to be shipped from the US, which is fine. Newegg charged us the appropriate tax and shipping on invoice. At arrival, we were again charged tax on the order so the courier could release it. One month later we have yet to hear anything from Newegg regarding this double charge.
Token Response:
Cindy

Am sorry to hear that about the double charge. You should have contacted us directly before leaving a bad review. We didnt know that you had an issue . Please contact me with specifications, We will be happy to resolve the issue.
  • No
  • Yes
  • No
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Nathan C.
Ordered on 1/18/2017
Great Customer Service 2/3/2017 11:52:58 AM
I am very impressed by this seller. Canada Customs charged me extra taxes and Token went to bat for me to refund the money. thank you so much. I definitely recommend this seller for future purchases.
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