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81 Ratings (88% Positive) 

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On-Time
Delivery
95.06%
Product
Accuracy
88.89%
Customer Service
Satisfaction
88.24%
Madeline Hait
Ordered on 5/30/2021
So I got a broken laptop...
6/24/2021 9:53:04 AM

I ordered an expensive refurbished laptop and when it arrived, it wouldn't turn on. After having it inspected by several tech experts, it was pointed out that the charging port was damaged. I couldn't believe it. When I contacted newegg, they just told me they would put me in touch with the third party seller (?!) and then I was bounced back to New Egg to handle the return and refund (which i did recieved). No one offered any explanation or compensation for the fact that I was delivered a clearly broken laptop right before starting a new job.... Save yourself the stress and buy from a seller with a physical location and kind customer support that actually cares. I went to best buy after and am happy with that choice.

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Anonymous
Ordered on 3/28/2021
Great delivery!
5/8/2021 12:38:08 AM

I received my new laptop 4 days sooner then expected and on a Saturday! I have a couple issues with the laptop but that's besides the point of this review.

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Noreast E.
Ordered on 3/17/2021
Undecided
4/21/2021 8:58:10 AM

I ordered the 15.5 inch version as described in the ad, but received the 14.5" instead. Returning the 14.5" did not ensure I would receive a 15.5" (and I didn't either). At least, reseller was very helpful in receiving and refunding the purchase.

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Sylvie P.
Ordered on 3/5/2021
Very satisfied with my purchase
4/9/2021 12:53:44 PM

Received early and in perfect order, no issued to report.

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donny r.
Ordered on 2/8/2021
factory defect in video card
3/9/2021 7:23:33 AM

theres a factory defect in video card but i can still use it...

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Martin F.
Ordered on 12/12/2020
Good experience
1/26/2021 2:59:49 AM

I would recommend this seller. The laptop we purchased was properly packed and received in a timely manner.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 12/2/2020
1/12/2021 5:10:12 PM

It was good product definitely I will suggest site to my friends keep doing great deals and proper product people need. Thumb up newegg..

  • No
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  • Didn't contact
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Tyler H.
Ordered on 8/18/2020
Good laptop but...
9/2/2020 8:02:33 AM

If you're looking for a regular gaming laptop it's really good, but ifever you plan on getting or using virtual reality headsets with it it won't work. The HDMI is linked to the CPU and for this reason VR cannot run on the pc whatsoever. This pc isn't VR Ready

  • Yes
  • No
  • Didn't contact
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Peter P.
Ordered on 8/17/2020
Quick delivery
8/31/2020 12:30:28 PM

Shipped from U.S. to Canada. At my door in 4 days.

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Anonymous
Ordered on 7/25/2020
8/11/2020 5:24:43 PM

Came in two days, good quality

  • Yes
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  • Didn't contact
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David M.
Ordered on 7/9/2020
Ordered and Supplied
7/24/2020 2:05:34 PM

This was a VERY easy purchase, but product arrived on time and packaged appropriately. Ipad works great. Will use the service again.

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P S.
Ordered on 7/9/2020
7/23/2020 12:28:56 PM

Great product and service. Could not believe how fast the laptop arrived at my door.

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R L.
Ordered on 6/18/2020
none
7/6/2020 10:30:45 AM

nice card i love it, makes every game look better

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Katrina V.
Ordered on 6/9/2020
Good basic webcam
6/22/2020 7:58:20 AM

This webcam was super-easy to install simply by plugging it into a USB port, and it worked fine right out of the box. The video is suitable for business conferencing, which is what I bought it for. I use a headphone and mic for conferencing, but the built-in mic worked fine in testing. Lastly, the built-in functionality for attaching the camera to your monitor is a bit weak. It will stay put once set but it could be knocked off if hit.

  • Yes
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  • Didn't contact
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Rejean G.
Ordered on 6/5/2020
NEWEGGS Services
6/21/2020 8:52:18 AM

I have ordered a Linux OS laptop from NEWEEGS Canada, and I am very satisfy with the purchase. The package came on time and received with a return voucher just in case. I would definitely purchase other items from this website again. Thanks to all @ NEWEGGS. Rejean-Serge.

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Eric D.
Ordered on 3/20/2020
Doa laptop
4/1/2020 4:45:53 PM

Order laptop lenovo gamer arrive death on arrival

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  • Didn't contact
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JULISSA G.
Ordered on 12/16/2019
Extremely Satisfied
1/2/2020 4:29:16 PM

After some research and asking some peeps about what I should be looking at....I finally decided to pull the plug and purchase this laptop for my kid...(trust me....Santa didn't help! Lol) I was about to click the "buy" button from one of the local big box sellers when one of my co-workers mentioned this website. After being a bit apprehensive at first, he assured me he had used it and it was great....Well....it was! I got an upgraded version of the one I was looking at it and at an even better price!!!! I am super happy with my purchase and extremely satisfied with my experience! It was delivered right on time too!I highly recommend both the website and the seller! Thank you!

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Christine D.
Ordered on 12/10/2019
Excellent transaction
12/27/2019 7:38:05 PM

The seller was helpful and paid a lot of attention to my request. I would recommand him to any other customer. Thanks a lot.

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BARRY D.
Ordered on 12/6/2019
Product 100% - Customer service 0%
12/21/2019 3:11:25 PM

Requested info on product but to this day have never heard back from them.

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Natelindner .
Ordered on 11/28/2019
Good product
12/16/2019 5:41:30 AM

Pros: Arrived on time and in working condition Cons: I would like to be able to track order on newegg

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