Dear Customers,
Thank you very much for choosing Wadermoon!
Xi'an Shuiyue Network Technology Co.Ltd is a professional company that integrates research, production and sales of data storage disks. We have three series of products, namely Vaseky, KingDian, and TC-SUNBOW. Since its establishment in 2016, the company has been committed to the development, production and sales of SSDs, mobile hard drives, memory chips and computer peripheral products. The product quality is the first thing of company. They have passed FCC, CE, ROHS and other international authority certification. We offer a full range of SSDs with a variety of interfaces, speeds, capacities and sizes to meet diverse needs of different customers and industries. From raw materials to final product production, we have established a strict quality control process to ensure the quality of our products.
We are committed to providing customers with advanced, high-quality products, while giving customers comprehensive pre-sales, sales, after-sales service. In order to achieve long-term win-win cooperation, we will seek like-minded partners, based on honesty, customer-oriented business philosophy, leading the transformation of data storage in the future, creating a new era of data storage technology.
SHIPPING:
We ship your orders within 8-15 business days after the payment cleared.
In most times item will reach most of the countries within 5 to 15 working days.We are so sincerely hope you can receive your item as fast as possible. If you feel it takes too long time to receive your item, please send message to us first. We will try to solve any problem.
Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday, weather, local post, local natural disaster&Custom passing. If your item is delayed by these reasons, pls contact us first before leave the bad feedback.

TRACKING:
You can track your order with tracking number on www.usps.com or www.17track.net

RETURN & REFUND:
We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.

FEEDBACK:
If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.
If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !
Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

Thanks for shopping from us !

Feedback
Returns Policy
80 Ratings (74% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
71.25%
Product
Accuracy
83.75%
Customer Service
Satisfaction
75.00%
Anonymous
Ordered on 4/11/2021
stay away!
4/30/2021 7:10:05 AM

order from usa.

  • No
  • No
  • No
Did you find this review helpful? 
Jean-Pascal L.
Ordered on 2/6/2021
Awesome experience
3/22/2021 11:50:48 AM

An overall awesome experience. Good website, secure, reliable. Good sellers, reliable and they ship fast! Nice experience.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Fadi Z.
Ordered on 2/18/2021
Item came on time
3/8/2021 11:58:46 PM

The seller is very flexible and item came quick on time!

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Yvon B.
Ordered on 1/24/2021
3/2/2021 2:24:10 PM

About 1 month to get the product. Very long time

  • Yes
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Florent D.
Ordered on 1/11/2021
Be careful
2/12/2021 7:58:23 PM

This ram card don’t fit on standard mother board.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Dave H.
Ordered on 12/21/2020
Excellent product
2/3/2021 12:06:40 PM

Been looking for a m2.2 heat sink that will use a regular fan plug on my motherboard, this is it and I am very pleased

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Thomas J.
Ordered on 12/18/2020
Excellant
1/29/2021 5:48:39 AM

Great Customer Service

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
JONARDO C.
Ordered on 12/21/2020
Excellent!
1/28/2021 5:44:27 PM

Highly recommended store.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Sig C.
Ordered on 12/18/2020
Avoid this seller if you'd like to receive your product within the same year
1/19/2021 6:14:40 AM

Deceptive shipping timelines, poor communication, the RAM took a month to arrive, I will not purchase from again.

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
Jason C.
Ordered on 12/7/2020
1/13/2021 8:00:13 PM

Stuck it in and it worked.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Matthew C.
Ordered on 11/6/2020
Terrible, felt as though I was being ripped off
12/11/2020 7:22:15 AM

Cancelled the order 7 minutes after placing it. Got charged the next day and issued and RMA charging me 50% to ship it back. Took over a month to finally get my full refund back. Seller kept promising that the refund would be there in 1-2 days and was never clear as to how much. Never got the product, seller had claimed they shipped it which was causing the problem, but never did. Complete scam.

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Kevin T.
Ordered on 10/9/2020
Kick him off New Egg
11/27/2020 2:55:52 PM

This paste is over a year old and I won't use it on my new build, which is over 5k in CAD dollars.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
pier-luc t.
Ordered on 11/13/2020
11/21/2020 10:57:55 AM

REALY TOO LONG SHIPPING

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
greg c.
Ordered on 11/3/2020
ZERO
11/19/2020 10:17:02 PM

I wanted a Canadian seller that could get me a product in a timely mater i got some Chinese seller that takes a month to get me thermal past total waste of time. WHY IS NEWEGG CANADA ALLOWING CHINESE SELLERS WE ALL KNOW THER PRODUCTS ARE FAKE.. NOW I AM OUT THE TIME AND I DONT TRUST THE GARBAGE PRODUCT FOR F Sakes IF I WANTED FAKE GARBAGE PRODUCT ID BUY FROM youknow where else OR fleaBAY

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Bodhi T.
Ordered on 8/4/2020
9/4/2020 7:41:17 AM

SSD Works in my laptop

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Danny F.
Ordered on 8/3/2020
Very disappointed with the delivery.
8/28/2020 5:22:54 AM

The delivery was extremely long. I placed orders after this one and received them way before.

  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Jean B.
Ordered on 6/14/2020
Delivery problems
7/11/2020 8:32:27 AM

I bought this item on June 14 and still didn't received it yet. Item was released by Customs on June 30th. After that on July 3 the Item re-routed due to processing error; Possible delay Richmond Hill, ON. On July 11 i guess they found my item and it's on route to my place and due for July 14. I know it's not the senders fault but one month for 2 memory sticks is a bit long. I put a YES for Was the item as Seller Described, but i didn't received it yet .

  • No
  • Yes
  • Didn't contact
Did you find this review helpful? 
ANN J.
Ordered on 5/21/2020
Mixed Feelings
6/19/2020 7:17:31 AM

The packaging could have been done way better. By the time I received it, the packaging they were in was mangled and crushed. I was lucky the product was still in good working order. Wasn't impressed by the surprised added duty. So far at this point, all is doing what they should do.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 5/12/2020
Unbelievable. Seriously don't even try.
6/16/2020 4:02:20 PM

Ram was shipped in a beat up box. It got lost in transit for many weeks, and I finally received a very squished box with non-functional ram sticks and they said everything was good! Newegg sellers are not trustworthy, and the Newegg customer service is a long way behind the times and do not back their products or resellers. What a horrible headache!

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Gildas V.
Ordered on 3/13/2020
SSD died 35 days after purchase
4/19/2020 9:35:26 AM

SSD has errors, cannot delete or format. 35 days after purchase, so past the 30 day return. Will not buy again without checking th return policy of third party seller.

Wadermoon's Marketplace Response:
Dear Valued Customer, Thank you for contacting us. We are sorry to hear about the issue you are having with your recent order.Here are the steps: 1. Login to My Account 2. Apply for a replacement You will be contacted as soon as there is update on your order. If you have any other questions, please do not hesitate to contact us again.
  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
TOP