Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Since its foundation in 2011, Vention was devoted to the fields of professional audio & video connectivity, 3C accessories and network solutions to meet various needs of customers.
With continued development for years, Vention has already been a leading brand of the industry, ranked the top, serving over ten million customers.
We provide the most valuable products and services for customers by our industry-leading capacity of design and production.
Further, Vention attaches importance to branding, and you can find Vention in a series of globally influential expos, and significantly popular on e-commerce platforms of main stream as Tmall.com, JD.com, Aliexpress.com, Amazon.com, etc.
And so far, along with the off-line channels, Vention's market channels have covered main cities in China, and countries and regions in East Asia, Southeast Asia, South Asia, Mid-East, Euro, South America, Oceania, etc. We are looking forward to global partners that share the same goal to bring the world true value together.

Feedback
Returns Policy
87 Ratings (55% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
49.41%
Product
Accuracy
63.53%
Customer Service
Satisfaction
47.37%
R F.
Ordered on 1/10/2021
2/26/2021 7:46:36 AM

I have not received the display cable yet after 45 days. I know there's a pandemic, but I also have not received any updates.

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  • Didn't contact
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Anonymous
Ordered on 12/9/2020
1/29/2021 7:18:56 AM

It took 6 weeks to receive the item which was good quality and priced well.

  • No
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  • Didn't contact
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Lloyd S.
Ordered on 8/9/2020
Intentionally misleading
9/3/2020 12:10:19 AM

Your website said it would work with Bluetooth. However the product not only doesn't work over bluetooth, it only works with a special USB 2.0 dongle. I bought a bluetooth mouse as my new macbook doesn't have a USB 2.0 port. So when you sell me something with a feature that doesn't exist, you get a negative review

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Anonymous
Ordered on 6/19/2020
Item never shipped
7/17/2020 6:33:50 AM

After 1 month, the order is still at the "Label created" status. It never shipped Do not buy from this seller

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  • Didn't contact
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Anonymous
Ordered on 5/4/2020
Fraudulent dealing
6/29/2020 11:28:54 AM

Ordered and item that was never shipped. Repeated attempts to get a refund over 1 month have failed.

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1 out of 1 people found this review helpful. Did you? 
joshua f.
Ordered on 5/30/2020
poor service item not recived
6/26/2020 7:00:25 AM

i order 3 dp cables over a month ago shipping track number says cables are only at the label created stage tried contacting seller to ask whats up with the order and no reply to my email yet. even if these cables do show up i will never order from this company again :( newegg u guyz need to remove this 3rd party from your trusted list they are making you look bad and i love you guyz

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Anonymous
Ordered on 5/19/2020
Still waiting...
6/25/2020 8:17:20 AM

No, I would not recommend this seller--I'm still waiting for my laptop stand, and I've been waiting more than a month for it to arrive. What is happening with this company right now?

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Lyle M.
Ordered on 4/23/2020
Slow shipping
6/19/2020 5:43:39 PM

Okay I understand about COVID-19 but would be nice for a hey may be delayed X to X... shipping was supposed to be 8-15 shipping days -Ordered 4/23/2020 -Received 6/18/2020

  • No
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  • Didn't contact
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jordan f.
Ordered on 4/28/2020
Never Got the item / no activity on the tracking number
6/18/2020 3:48:32 PM

The customer service refund me because, I never got the item to my door after 45+ days ... I need to buy a other one from a other seller now.

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Anonymous
Ordered on 5/7/2020
Didn't recieve order no longer trackable
6/17/2020 6:32:46 PM

It has taken longer than was promised for delivery now tracking info is gone, looking for refund, apparently this is common/normal new egg needs to stop dealing with thus company.

  • No
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  • Didn't contact
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James S.
Ordered on 5/14/2020
Bad
6/11/2020 10:17:56 AM

Bad

  • No
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Anonymous
Ordered on 4/27/2020
Took money, never shipped
6/4/2020 1:32:43 AM

Seller took our order, claimed it was shipped but the tracking number never existed. Still no contact from them. Avoid at all costs.

  • No
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Anonymous
Ordered on 5/7/2020
Never received
6/3/2020 6:56:17 PM

I placed my order for this on May 7th and it's June now and I still haven't gotten it. Be weary when buying.

  • No
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  • Didn't contact
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Andre B.
Ordered on 5/16/2020
All is perfect
6/2/2020 11:30:34 PM

For sure i will reref with no problem

  • Yes
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WAI W.
Ordered on 4/10/2020
Item never shipped. Not responsive
5/27/2020 9:13:20 PM

Takes forever to ship out the item. Never been able to receive. Not responding to any inquiry.

  • No
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Travis P.
Ordered on 4/26/2020
I didn't receive this yet.
5/22/2020 2:00:31 AM

I have waited way to long and this item never came and now im being asked to rate it . Come on this is ridiculous.

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1 out of 1 people found this review helpful. Did you? 
David J.
Ordered on 4/22/2020
I still havnt received the order ... but Newegg asks how I like it ...
5/19/2020 10:43:42 PM

Newegg sends me a request to rate the product/seller for an order I placed on April 22 ... but I have not yet received the order (May 19). Odd to say the least. I would call this seller a complete fail. It has not even left and started tracking yet. I dont expect it to arrive at all. #471083634

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3 out of 3 people found this review helpful. Did you? 
Bernard C.
Ordered on 4/21/2020
5/16/2020 3:57:18 AM

Item never arrived. I Tried to get a refund.. never got one. If I could rate this zero eggs out of 5 I would. Not sure if I'll order from Newegg again what a poor service.

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2 out of 2 people found this review helpful. Did you? 
Robert P.
Ordered on 3/26/2020
This seller is either deceptive or incompetent
5/15/2020 12:46:56 PM

I would not recommend them since I have not received my product after 45 days.

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2 out of 2 people found this review helpful. Did you? 
Robert V.
Ordered on 4/12/2020
very bad
5/7/2020 10:50:08 AM

I haven't received my product wet after all this time, I will never business with them.

  • No
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