Slava Computers Seller Profile

If you enjoy waiting 49 days for shipping, with zero tracking info aside from the day it shipped, then these are your guys. I will NOT be using them again.

Took nearly 2 months to get my item, that I will be returning immediately as I didn't expect to have been waiting for so long.Overall, not a great experience and will be making sure I go out of my way not to order from anymore. Initial inquiry into my item was a few weeks after I had first started the order, I heard nothing about it being shipped or any updates, as soon as I contacted them, it magically updated that it was shipped out. Heard nothing for nearly a month, contacted again, and it went to newegg, didn't get an update from the vendor directly. Kind of not expecting to get my money back.

Worst customer service! Took a month to arrive! Newegg did little to help. Ships from Israel. The worst!

DO NOT BUY from seller SLAVA COMPUTERS nor NewEGG. I received a defective videocard, the seller blames system not compatible, and charge a restocking fees, as well as having me to pay for returning the product. Have a chat with customer service from NewEgg, which is 0 helping, the agent kept reading the policy and did not help. I'm keeping the broken product because I don't want to waste more money, which is not an issue for me, but I want the world to know not buying from NewEgg in the future.

I've been waiting for my motherboard for a month and we haven't arrived yet, they're liars I lost confidence in them and I will no longer buy from them

Although shipping took very long as it was shipped from Israel to Canada, this could be due to corona virus and not the seller’s fault. Contact was replied soon after a message was sent and the support offered was helpful overall.

Dont think that the photo you see on their website is the same version you will receive. D link Dub e-100

I will recommend this product. It works great. But the service is not up to part, the delivery was complicated (with the transport company) and I had to pay for custom & duty fees that I was not suppose to pay - it was indicated in the item description. I have not received any communication to my request to be reimbursed for those extra fees. Clearly not professional.

I email the seller after 20 days of tracking inactivity and they just told me to check the tracking. Not helpful and I get them impression they don't care about fulfilling their orders after the money has exchanged hands. Needed to file a claim with newegg. 25 days since order and I don't have my stuff or any information other than an inactive tracking number.

Dont dismiss this fellow from Israel, shipped fast and arrived well packed.

why do they ship from israel?

Received de GPU quickly and it's doing well. Overpaid for it, but such are the times.

Parcel was shipped quickly. The delivery company took almost a month to deliver it because of lock down. That was no one's fault and in the end I got it. Everything was well packaged and would have no problem buying again from seller.

Delivered before expected date ! Easy and fast !

After about a month of waiting, I had to contact the seller wondering when the product was going to be received and they lied to me saying it had been shipped and was held up at customs. Tracking updated a full week after saying it had left the country of origin which is Israel. To this day, almost 2 months of waiting, I still haven't received the piece and it has already passed the return period so asking for a return if the piece is damaged, wrong or not functioning will be challenging. I cannot recommend them. At all. Order from a different seller.

Inquiétudes quand j'ai vu évaluation global à 58%... Aucun soucis ,j'ai reçu le produit en 6 jours, 5 jours avant la date prévu et en parfaite état venant Israël pour Québec. Moi , je le recommande et le suivi est impéccable. Moins aimé un léger supplément pour frais de douanes.

Been more then a month still waiting on my order... still waiting but about to ask for a refund

I've been waiting three weeks and the package I ordered hasn't even reached my country yet.... Unless you're willing to wait a VERY VERY long time for your package avoid this seller.

Everybody complain about the fact that it takes over 3 week + for the delivery but it came form israel....common guys . Just be patient it might took 3 week but they delivery it in perfect shape. Also with the tracking number you can know exactly where it is.

the unit shipped from Israel and was supposed to work with I7 CPU, but it did not. As a solution to my issue I was told to ship the unit to the manufacturer for Bios upgrade. Did not offer to refund the money because it was 3 weeks since purchase date, but it took 3 weeks to ship from Israel! Makes wrong claims about the products he sell and then does not find a reasonable solution for his/their mistake. I do not recommend anyone to use this vendor. I would also caution anyone purchasing from Newegg to make sure you know where your purchaser is located before buying. Newegg is not taking any returns after 2 weeks and if shipping takes longer you are stuck with a dudd!