Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

^_^Warm tip: Thank you for coming! Because of the special period, in order not to affect your shopping, please choose express service. Please do not hesitate to contact us if you have any questions. The best products and services are here. Please take care of yourself. Let's have a happy shopping experience.

If there are anything we can help,please send Email directly :gzshengshida@163.com .Or Facebook:Jane Zhou.
Please Email us directly for RMA service and other inquiries. Phone may not be answered.
Working time: 24 hours working at all times to provide support.
Please track your package here: www.17track.net .

#CONTACT US FOR LARGE QUANTITY ORDER. PRICE WILL BE AMAZING.#

We will be looking forward having positive feedback from you.If not, please contact us to resolve any problem.

Sensda Electronics Co., Ltd. is a manufacturing SME with more than 20 years experience in R & D, manufacturing and sales of cooling fans. Our product lines include DC cooling fan, AC cooling fan, new energy-saving variable frequency AC fans, blowers, fan guards and filters. For many years, Sensda has been specialized in providing comprehensive cooling solutions for a variety of household and industrial products while our products have won a wide application and recognition in the industries of power supply, communications equipment, servers machines, cabinets, home electronics, automotive electronics and so on. Also we can offer superior service according to our customers’ demand from design, R & D, mold opening, test to manufacturing.

Design and Development
In recent years, sensda has been continuously luring technical talents from well-known Taiwan companies and has gradually formed a technology-cored R & D team which can provide comprehensive cooling solutions according to our customers’ demand from design, R & D, mold opening, test to manufacturing and will try the best to cut the coat according to the cloth for every client. What makes us more competitive is that all our products have got CE, UL and other safety certifications.

Quality Management
Sensda Electronics complies with the ISO9001 quality management standards strictly. All the core components, including fan frame and leaves, PCB boards and motor, are developed and manufactured by our own. At the same time, we have carried out TQM and focused on improving the hardware as well as the growth of every employee. What’s more, we have arranged quality management training course for our workers monthly so as to deepen the awareness of quality .

Staff Growth
Staff is the fundamental driving force of the company and the real strength to service the society. Since its establishment, Sensda Electronics has carried out the strategy of talents enterprise, establish and improve the mechanism of personnel training , selection and use. By focusing on the objective needs and career at different stages of employees, make them felt being respected and by making our best efforts to provide a broader stage for staffs to realize their own value. Meanwhile, we promote the building of the three talent teams of management, professional technical and operating skills and strive to create a good environment and atmosphere so that all kinds of talents can emerge as the best and do their best.

Service Principle
Sincerity-oriented, customer-oriented , quality and cheap, service-oriented

Note:Most customers receive within 6-10 business days.We'll do it better for you!

Thank you for visiting our store!

Best wishes to you and your family.

Sensda Electronics Global

Feedback
Returns Policy
191 Ratings (72% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
70.06%
Product
Accuracy
75.71%
Customer Service
Satisfaction
84.16%
Colin S.
Ordered on 3/9/2021
Very Pleased
4/26/2021 5:59:37 PM

Seems like something is wrong with the review page as some of the buttons don't work. However, all is good, the two fans work fine (a little noisybut that's ok). I use the fan to keep a hot running android box cool, as well as my Dell Cromebox (running GalliumOS). The Dell doesn't really need cooling but it can't hurt.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Robert S.
Ordered on 3/4/2021
4/23/2021 3:15:48 PM

Cable for GPU fans was shorter than original OEM equipment therefore could not route wires the original way. Rotating fan assy's 180 degrees allowed me to connect wire to circuit board. Fans now operating nice and quiet.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Dominique O.
Ordered on 2/20/2021
4/9/2021 9:42:43 AM

defective on arrival, still waiting for replacement

  • No
  • No
  • Yes
0 out of 1 people found this review helpful. Did you? 
Barbara T.
Ordered on 2/18/2021
Really good
4/8/2021 12:07:59 PM

Great service, items arrived early

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Brian B.
Ordered on 2/25/2021
Still waiting for the full order 5 weeks later
4/5/2021 4:22:56 AM

The order was placed for two of the same item but only 1 arrived. Talked to their support and indicated I wanted the another was offered a refund for the missing item but I needed 2! A month later still waiting for the 2nd item and no response from their support to my follow up emails.

  • No
  • Yes
  • No
0 out of 1 people found this review helpful. Did you? 
Michel C.
Ordered on 2/6/2021
The right Fan on time.
3/16/2021 11:51:05 AM

I have only good things to say about this seller.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
David G.
Ordered on 11/19/2020
Service from seller - Jane
1/7/2021 12:22:05 PM

Jane was very helpful with ensureing I received the product during the Christmas period. PRoduct was tied up with Canada Post and Jane was able to contact them and get the product shipped to me to prevent further delays

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Murray W.
Ordered on 12/11/2020
2 System Fans
1/5/2021 11:56:27 PM

Bought 2 different high output 80mm system fans. 1 was 15mm thick the other 25mm. Both 12v DC PWM fans @ about 45 CFM @ approximately 4,000 RPM. The thinner one worked immediately as described, but the other did not output its RPM value. Within an hour or so of my initial Email to Sensda Electronics I received a reply from Jane, a customer service rep, advising me of a possible fix by exchanging the RPM Sense & PWM Control leads at the connector. At first I resisted this fix and instead did some troubleshooting on 2 different Motherboards and felt that the fan was defective. After another Email from Jane I decided to try their fix which worked. Excellent, prompt, friendly and accurate customer service. I highly recommend them.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
BLAIR J.
Ordered on 11/11/2020
12/24/2020 6:05:55 AM

Definitely recommend this seller. Item was exactly as described and exactly what I was looking for. Super fast shipping!!! Will definitely look to this seller first when ordering in the future!!!

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Stephane p.
Ordered on 10/5/2020
Seem like an china while model repaint
11/23/2020 7:14:07 PM

There is no sticker cooler master like on the picture and the model i receive clearly look repaint over a white model... and there is missing paint on some places 50 box for this quality is really bad.

  • Yes
  • No
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/11/2020
Great seller!
9/29/2020 7:22:40 AM

The item came exactly as described and packaged very well. It was shipped quickly and arrived earlier than expected!

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Stephane K.
Ordered on 8/9/2020
Satisfied with the items
9/4/2020 6:29:39 AM

The items where packaged adequately. Everything works well. The only thing I would like to know about these fans is the CFM rating. I thought I saw the infos but can't find it anymore. Very quiet fans.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
IAN W.
Ordered on 8/17/2020
Be patient on thoses time being
9/2/2020 5:31:34 PM

I would recommend this seller, but, you'll have to be patient about handling and shipping. a little high on the shipping cost but even departed later than other, the package arrives at time. I would like the preparation to be faster, but in theses hard times it is really self explanatory that they try their best. and we can count on them.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Randy I.
Ordered on 7/27/2020
very satisfied
8/24/2020 7:17:12 PM

would recomend

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Mr R.
Ordered on 3/11/2020
Not Sure What to Think
8/7/2020 9:50:10 AM

The item never arrived on time. Contacted the seller. They blamed COVID-19 and asked me to wait another 5-7 days. I waited 14 days and it still did not arrive. Contacted the seller and now they are not replying and that is after they promised to refund the cost if it did not arrive. May 13 - Still no item received. Received a message from the seller where they seem to be saying I have to delete this review before I get my refund. May 19 - Still have not received the item but to give some credit to the seller, my money has been refunded. I still don't know what to think about this whole transaction. My dealings with the seller have not been great. Maybe it all has been a big mistake and due to the virus? Aug 7 - Item finally arrived. Can't believe it took this long.

  • No
  • Yes
  • No
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 6/22/2020
amazing service
7/24/2020 5:08:16 PM

they package came faster than expected and but when one of the fans broke through shipping they sent me a new one right away with no problem. definitively the best customer service I've ever deal with.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
KYLE B.
Ordered on 5/13/2020
Helpful customer service outweighed other issues
6/29/2020 10:49:02 PM

I know a lot of people are complaining about delays on the forum so let me explain both my recent shipping experiences. During the first shipment, yes it was delayed. It was stuck in Singapore for about two weeks during the height of the covid scare, but once it arrived to North America it raced from the US to Canada. Unfortunately, once it arrived I noticed they had sent me the wrong part, not the one I ordered and it would not fit in my laptop. Ugh.. I emailed them expecting that I would probably hear nothing, but to my pleasant surprise my email was personally respnded to within hours. They helped me a lot and I sent them a photo of my part I ordered and needed replaced and the incorrect part they mailed me and they responded that they would mail a replacement. I thought, excellent, but how long would it take? During the second shipment quite rapidly an email arrived with a CA POST tracking number and I was worried because it did not show up right away on their website for tracking. It mentioned that this might be because it hadn't yet arrived to Canada. So I waited, expecting it might arrive in a long time, when within days it arrived without me even knowing it would arrive. The new fan worked and I am now using my repaired laptop to write this review. Moral of the story: Be patient, shipping is horrible right now in general, great customer service that helps fix any problems or issues, amazing response time to email inquiries.

  • No
  • No
  • Yes
1 out of 1 people found this review helpful. Did you? 
Jason S.
Ordered on 5/22/2020
This seller was the worst
6/15/2020 6:48:02 PM

The package was marked as delivered, by the shipper, however, there is no package. They sent me a bogus tracking stating the package was delivered into my city. I paid for expedited shipping, it took two weeks to get here. I requested a copy of who signed for it. They told me to contact DHL. I contact DHL and they stated that the shipper needs to make the Claim. The seller said they would refund me the shipping. I have not received the refund it has been over 5 days. The seller said they will not make the claim. I have a video doorbell and live in a secure building that you need to buzz to get in. DHL did not come to the building or my door. This shows badly on both Newegg and this seller. I am not happy and no one will refund my money on this package.

  • No
  • No
  • No
1 out of 2 people found this review helpful. Did you? 
Larry B.
Ordered on 5/5/2020
Owner
6/4/2020 6:47:24 AM

You should be in better touch with your suppliers so you know when they're open for business.

  • No
  • Yes
  • Didn't contact
1 out of 2 people found this review helpful. Did you? 
Andy s.
Ordered on 4/18/2020
Horrible
5/15/2020 7:43:51 AM

I ordered something that is apparently in Canada on April 20 and now it’s May 15 and it still hasn’t shipped. Ridiculous.

  • No
  • No
  • No
0 out of 1 people found this review helpful. Did you? 
 
TOP