*NOTE to consumer* Dear valued customer, we understand any concerns with some of our reviews. Like the rest of the world, 2020/2021 was a rough year, with supply shortages, health concerns with staff, and high demand for products. We're a small but established business for over 20 years. In April 2020 We had just moved into a new office, had no internet/phone infrastructure, and a load of work orders that fell behind as it took 3 months to get fully set up. We take full responsibility; and a new system has been implemented as a result of this in hopes to earn your trust, which we strive to acquire from all our customers.

- Please feel free to browse all our new items, that we can now offer and ship to Canada: with huge discounts, and have added over 9 thousand items. Our logistics has also improved as we no longer require 15-21 days. Direct shipping 5-10 days depending on the destination and customs. -

*ABOUT* Price Right Computers sells refurbished off-lease desktop computers, laptops, monitors, computer peripherals, and other electronics at a fraction of retail prices. Our qualified staff inspects and grades every product we sell. Price Right Computers has the knowledge and expertise (and of course the right price) to help you with all your computer and electronics needs! Feel free to contact us at our toll-free number: 855-716-9400, or email us at Ne.sales@pricerightcomputers.com
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Price Right Computers Store
  • PRICE RIGHT COMPUTERS STORE
  • 4 Followers 
     
    3Ratings(67% Positive in the last 12 months)
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Return Policy
About Us

RETURN POLICY

All computers and monitors are guaranteed working upon purchase, and are covered by our 90-day warranty. Any defective or malfunctioning units can be returned within 90 days of receipt, provided that all original accessories are returned, and that the return shipment is properly packaged in original packaging you received the product in. Customer is responsible for return shipping charges, and original shipment costs are non-refundable. All returns require our approval first if we can not solve the issue over the phone or with our technical support. Price Right Computers is not responsible for any damage resulting from tampering with computer or monitor components. Breaking the Security Tag Seal and-or swapping internal components in computer systems will void the warranty.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
90Days
Restocking
Fee
15.00%