We at Phil419 Smarttech Ca are committed to providing each customer with the highest standard of customer service, and constantly working on widening our selection of products that is growing rapidly every day while providing all customers best offers possible on all our products.

If there are any questions that you may have please don't hesitate to contact us, we try to get back to all queries within 24 Hours during our business hours which are:

Monday - Friday: 9am - 5pm EST.

Saturday - Sunday: Closed.

Email: onlineorderfulfillments@gmail.com
Call or Text: +1 365 240 1013

To all of our customers, from all of us at PHIL419 Smarttech - Thank you and Happy Shopping!
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Chez Phil419 Smarttech Ca, nous nous engageons à fournir à chaque client le niveau de service clientèle le plus élevé et travaillons constamment à élargir notre sélection de produits qui croît rapidement chaque jour tout en offrant à tous les clients les meilleures offres possibles sur tous nos produits.

Si vous avez des questions, n'hésitez pas à nous contacter, nous essayons de répondre à toutes les demandes dans les 24 heures pendant nos heures d'ouverture qui sont:

Du lundi au vendredi: de 9 h 00 à 17 h 00 HNE.

Samedi - dimanche: fermé.

Courriel: onlineorderfulfillments@gmail.com
Appel ou SMS: +1365240 1013

À tous nos clients, de la part de nous tous chez PHIL419 Smarttech - Merci et bon shopping!
Phil419 smarttech Canada Store
  • PHIL419 SMARTTECH CANADA STORE
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Return Policy
About Us

RETURN POLICY

All returns must include the following or it will be rejected and returned back to you at your cost:Products purchased from Phil419 smarttech Canada Original Condition, no physical damage (exclude damages sustained during transportation) All accessories, manuals, warranty registration card, etc.
Original UPC/serial# intact on product and on retail package (Proof of Purchase)
Valid RMA number obtained from website or customer service for the correct product and order
******Additional Return Requirements and Policy: ******
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product.
2. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Phil419 smarttech Canada will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product.
5. Replacements will be shipped at our expense.
6. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
7. A 15% restocking fee will be applied for non-defective returns. Depends on the condition of product, the restocking fee will deduct as appropriate.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Refunds will be processed to your method of payment.
Return Instruction
When you return an item, you may see different return options available.
To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page: Choose Return/Refund/Replacement from the drop-down menu.
• Verify the order number and request from the Subject
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.

Tous les retours doivent inclure les éléments suivants, sinon ils seront rejetés et vous seront retournés à vos frais: Produits achetés chez Phil419 smarttech Canada État d'origine, aucun dommage physique (exclut les dommages subis pendant le transport) Tous les accessoires, manuels, carte d'enregistrement de garantie, etc.
CUP / numéro de série d'origine intact sur le produit et sur l'emballage de vente au détail (preuve d'achat)
Numéro RMA valide obtenu sur le site Web ou le service client pour le produit et la commande corrects
****** Conditions et politique de retour supplémentaires: ******
1. Un numéro RMA doit être demandé dans les trente (30) jours calendaires suivant la date de livraison. Les frais d'expédition correspondent aux frais d'envoi du produit et ne seront pas remboursés. Aucun frais de restockage ne sera appliqué lors du retour du produit DOA / défectueux et endommagé lors de l'expédition.
2. Les envois reçus a

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
90Days
Restocking
Fee
15.00%