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34 Ratings (88% Positive) 

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On-Time
Delivery
94.12%
Product
Accuracy
94.12%
Customer Service
Satisfaction
100.00%
Anonymous
Ordered on 4/23/2021
5/6/2021 8:46:30 AM

Everything went as it should. I am pleased with the experience and would recommend Newegg.

ORION COMPUTER AND ELECTRONICS Response:
Thank you for common
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Anonymous
Ordered on 2/17/2021
3/4/2021 5:15:32 AM

All OK

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  • Didn't contact
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Michael P.
Ordered on 1/5/2021
Fast shipping, Product exactly as described
1/8/2021 6:30:33 AM

This item arrived very quickly, I was surprised by that. The product was definitely new (all seals intact). Included instructions on how to contact them if there were issues (nice touch!)

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  • Didn't contact
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edward M.
Ordered on 11/19/2020
Damaged screen
12/3/2020 6:59:19 AM

The monitor works for me I am using it for repairing computers But I made the assumption that a refurbished screen would not be damaged This screen has two dead lines of pixels going down mid way through the screen Most of my experience with refurbished equipment is they are visually used but fully functional This purchase was a disappointment

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  • Didn't contact
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Jacques S.
Ordered on 11/6/2020
Just about perfect
11/18/2020 1:06:29 PM

Laptop arrived in perfect condition, and I received it sooner than the date advertised for delivery.

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Mingxin L.
Ordered on 10/22/2020
Fast shipping and good customer service
11/6/2020 10:20:15 AM

They had a slight issue with the computer but they contacted me promptly to solve the issue. Great customer service and fast shipping.

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Anonymous
Ordered on 10/16/2020
Very trustworthy seller
10/29/2020 11:46:49 AM

I bought two of these. They called me to offer LGs instead, since the Dells were BO. No problem. Received what looks like brand new displays. Retail box and all. A+++! More than happy with the swap!!!

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Anonymous
Ordered on 9/15/2020
Good referb
9/22/2020 4:52:49 PM

Good price and fast delivery. There was a mistake in the specs but the seller made it right. Great service.

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Anonymous
Ordered on 8/28/2020
Awesome experience
9/3/2020 8:05:52 PM

Perfect!

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  • Didn't contact
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Tim C.
Ordered on 7/6/2020
very nice
7/17/2020 2:08:21 PM

nice computer, good quality refurb. works as expected. shipped promptly. all good, thanks!

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  • Didn't contact
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Martin A.
Ordered on 5/25/2020
Good seller
6/12/2020 3:28:40 PM

Seller sent the wrong laptop by mistake, but this was promptly solved at no cost to me. Product quality exactly as described.

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francis p.
Ordered on 5/1/2020
Outstanding service by both Newegg and Purolater..
5/15/2020 11:21:25 AM

I cannot praise too highly, especially under difficult circumstances. Absolute top honours .

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Jeffrey B.
Ordered on 4/30/2020
Quick shipping and packaged well
5/13/2020 11:28:07 AM

Item was packed well and delivered very quickly.

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William S.
Ordered on 2/26/2020
My thoughts.
3/12/2020 10:25:12 AM

The PC was in perfect shape and passed all diagnostics. The small form has large towers for lunch. Incorrect tracking numbers was a small frustration. The purchase went to the wrong address which required some effort. Customer service was excellent. Resolution and prompt delivery made the day!

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LUC C.
Ordered on 12/14/2019
Good buy for the price/quality
1/2/2020 11:16:35 AM

Packaging was excellent. Product as described. The little thing that could be improved was the dust in the laptop fan. I had to use a dust remover can to spay in the fan and heat sink. It's a minor thing, everything else was excellent.

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  • Didn't contact
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Glen L.
Ordered on 12/7/2019
Slow shipping Product NOT received yet so i can't rate the item
12/19/2019 3:23:51 PM

Product NOT received yet so i can't rate the item.

ORION COMPUTER AND ELECTRONICS Response:
Hi Sorry for late response. We receive your order on Dec 7 and we ship it out on Dec 9 because we close on Saturday and Sunday. We check tracking number and u got it for Dec 11 already. Your feedback is important to us. Are u happy with item u got it? Can u send us positive feedback? Happy New Year thank u
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  • Didn't contact
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