Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

ORICO Technologies Co., Ltd. is an independent R&D manufacturer and innovative corporation, supplying branded medium& upscale mobile storage, desktop HDD storage, professional disks RAID storage and all kinds of computer accessories products.

ORICO is an international famous professional storage brand and get favorable reputation and higher share in upscale storage market for serving bank, insurance company, school, minor enterprise and family.


ORICO Brand Concept:

We began as a piece of white paper, full of passion for inspirations , creating brand-new products, from common to outstanding, from general to extrodinary. We keep challenging “authorities”, challenging ourselves. We concentrate on best user experience, and continue to innovate and transcend!ORICO insists on “Initial Concept, Original Design”! Innovation is our motivation, transcendence is our dream! This is our brand concept.

ORICO products introduction:

● International leading storage hardware manufacturer for minor enterprises and DIY consumers

● High Quality products are reliable and easy to use, which got wide approve by all over the world.

● Sales volume of DIY storage devices in china has exceeded 100,000,000pcs.

● ORICO enters into China market on Aug2009 and has become the biggest and uppermost storage devices technology company in minor enterprise and personal DIY field.

● ORICO’s product philosophy: EASY YOUR PC

● Leading China DIY storage market in 2010

Manufacturer Contact Info:
● Website: https://www.orico.cc/us
● Support Phone: 86731-88965802EXT8033
● Support Email: newegg@orico.com.cn
● Facebook: https://www.facebook.com/ORICOOfficial/
● Twitter: https://twitter.com/ORICO_Official
● Youtube: https://www.youtube.com/channel/UCi1NX8JcV3mJ1AnqrxhuLHw
● Instagram: https://www.instagram.com/orico__technologies/
● LinkedIn: https://www.linkedin.com/company/orico-technologies-ltd/

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Returns Policy

If customer request a RMA , pls ask them contact us first.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
10.00%
TOP