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26 Ratings (54% Positive) 

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On-Time
Delivery
66.67%
Product
Accuracy
75.00%
Customer Service
Satisfaction
71.43%
Anonymous
Ordered on 5/31/2020
up to one years and still not have my order
2/25/2021 10:01:17 AM

do not order stuff when it made from china

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Paul M.
Ordered on 12/25/2020
2/1/2021 1:47:26 PM

I waited and waited for this Item. When I ordered the item shipping was to be about 2-3 weeks. Well I ordered this item on Christmas Day and I am still waiting for it on February 1st. Terrible!!!! My advise spend the little bit extra cash and get one that ships from North America or Canada!

  • No
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  • Didn't contact
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Lisa J.
Ordered on 5/6/2020
I have not received the order
6/3/2020 1:13:13 PM

I have yet to receive my order so NO i would not recommend this site to anyone.

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Anonymous
Ordered on 4/18/2020
Not delivered
5/14/2020 6:14:56 AM

I did not receive this item. And there is no easy way to phone a customer service representative to check in my order.

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Anonymous
Ordered on 4/9/2020
Taking forever
5/7/2020 7:06:57 AM

It’s been a month and the tracking is still only showing “label created”

  • No
  • Yes
  • Didn't contact
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Kenny T.
Ordered on 4/8/2020
5/7/2020 12:25:29 AM

I still haven't received the item

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  • Didn't contact
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Todd O.
Ordered on 3/20/2020
3 weeks later and no arrival
4/17/2020 12:17:21 AM

I've been waiting 3 weeks for this item and have not yet received it. I contacted customer support and was honestly shocked at how unprofessionally they communicate. Just look at the way they speak. It's ridiculous. "hi,friend,thanks for your message,could you please wait more patiently,i think you will get it soon,it maybe a little delay,if finally not get it,we will refund you,regards "

  • No
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Brandon B.
Ordered on 11/4/2019
Poor quality, good customer service
12/14/2019 8:28:46 AM

Item arrived on time, however was defective. Not just defective in the typical factory error way. The board had so much excess, overworked solder I couldn't believe my eyes. Components on the board were either melted, misaligned, or missing... One even had a screw hole in it. The 'new' unit was obviously a refurbished one, if you could even call it refurbished. That being said, their customer support was quick to respond and provide a refund. There is just no reason I should have had to. A simple quality check would have shown the unit was not fit for sale.

  • Yes
  • No
  • Yes
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MarioDufresne .
Ordered on 8/3/2019
I touhgt it was new egg. very disapointed did'nt worw
8/22/2019 7:43:59 AM

The most ceap item i ever seen. Not working

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  • Didn't contact
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Alexandra L.
Ordered on 7/5/2019
Perfect for specific sizes
8/1/2019 3:09:31 AM

Need a mat but working in a tight space? You can cut this one the size you need. It's light and thin, but will absorb the shock of mech keys pretty well. My only downside is that there isn't anything to have it stick to the surface, but then it wouldn't be this thin. Great product

  • Yes
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  • Didn't contact
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Rivet J.
Ordered on 6/9/2019
7/6/2019 6:24:01 AM

Items doesn’t work, but neweeg refound faster, very satisfact.

  • Yes
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Michel S.
Ordered on 6/5/2019
the box it was shipped in took an obvious beating in transit, but the product survived without damage
7/4/2019 11:26:38 AM

the box it was shipped in took an obvious beating in transit, but the product survived without damage and works fine.

  • Yes
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  • Didn't contact
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