Neewer - Pro Quality, Amateur Prices

【About Neewer Company】
Neewer is a vibrant multinational enterprise specializing in product development in the photography, film, camera accessory and musical accessory. Our focus is on research and development of new products which span these industries; ranging from amateur equipment to full studio setups for professionals.

【About Neewer Brand】
From our inception in 2010, we have listened to what types of imaging products customers want. Based on our interactions with customers,we develop high quality and cost effective solutions. Once we have identified the types of items our customers desire, we begin researching ways to meet this demand. Our ethos consists of listening and talking to our consumers, developing the solution they desire, then marketing a high quality product as the end result.

【About Neewer Shipping Service】
With warehouse in New Jersey, orders are shipped via DHL Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 2~7 business days based on your location.
Please make sure you provide valid physical address when you check out.

【About Neewer Return Policy】
1. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise.
2. As your request, we will issue you a credit back to your account, or replacement the merchandise.
3. Returned or exchanged merchandise must in its exact original condition, including all packaging, accessories and manuals.
4. Shipping and handling fees are the costs of us sending the product to you and will not be refunded unless the item is defective.
5. Units that are found to be physically damaged due to abusive usage or mishandling by buyer or missing components will be returned to the buyer at the buyers expense.
6. Please allow up to 7 business days after we receive the package for your return/exchange/refund to be processed. And please provide the order number and paste it on the outside of the return package box.

【About Neewer Customer Service】
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback. Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)
Neewer Email:
Office Hours: 9:00 AM-6:00 PM pacific time. Mon-Sat.

【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

Returns Policy
1 Rating (100% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

4 egg
3 egg
2 egg
1 egg
Ordered on 8/25/2021
Said it would arrive in October
9/7/2021 3:20:22 PM

Got it right before September started.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?