Our store located in Huaqiangbei, Shenzhen and is specialized in manufacturing electronic product,
mobile phone and accessory with an experienced and professional team. We have exported our products to many countries and regions all over
the world, especially Europe, American and Africa. Our products enjoy a good reputation among our customers. We welcome customers, business
associations and friends from all parts of the world to contact us and seek cooperation for mutual benefits.Tks.We sell mobile phone and phone accessory.We provice best service to our customer.

Feedback
Returns Policy
108 Ratings (63% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
62.96%
Product
Accuracy
72.22%
Customer Service
Satisfaction
74.16%
jacques g.
Ordered on 4/8/2020
5PCS/lot Anti Pollution KN95 Mouth Mask Dust Respirator Washable Reusable
5/10/2020 5:30:04 PM

my package has been expected for 5 weeks, and they said 2-3 weeks for delivery. Always not returned to Canada ,but other parcels leave China 2-3 weeks later and they are in Canada .They give no news and I never received .

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Jason M.
Ordered on 4/10/2020
5/7/2020 7:10:16 AM

The item has not arrived. Order was placed April 10th 2020 and today date is May 7th 2020. The tracking info hasn't updated once.

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  • Didn't contact
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Anonymous
Ordered on 4/10/2020
Who Knows
5/7/2020 5:54:03 AM

Almost one full month and still waiting for product to arrive. As far as tracking goes, the product hasn't even left China in the month wait. I would stay away until shipping timelines improve.

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  • Didn't contact
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andre p.
Ordered on 4/10/2020
5/7/2020 4:06:02 AM

no delivery

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  • Didn't contact
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Michael H.
Ordered on 4/8/2020
Never Received Item
5/7/2020 1:54:24 AM

Received tracking number but never received the item

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ivy c.
Ordered on 10/5/2019
bad batteries
11/4/2019 3:35:45 AM

bad batteries

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Dglas R.
Ordered on 8/2/2019
Very Good
8/29/2019 8:50:49 PM

I am just learning how to use the Galaxy s4, so it's hard for me to rate everything all at once. However, it does seem to be in proper working order (so far as I can tell). Better than I was expecting actually. I figured it was a risk ordering from overseas like that, and a refurbished item to boot. I was pretty much resigned to being disappointed, but it arrived appearing as new. I cannot find fault there. There is, so far, no need to contact customer service, so I cannot comment on that. I would order from this seller again, should the opportunity arise. The only thing that was bothersome for me was the tracking. It was still listed as being on the high seas or in a transcontinental plane somewhere when it was in my mailbox already. That is hardly the sellers fault though.

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  • Didn't contact
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Diljot H.
Ordered on 7/30/2019
Not a Good seller don't want to return the item
8/20/2019 7:48:13 AM

I wouldn't recommend this sellers to other I faced hard time while return even a small item so be careful Thanks

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Rolyn W.
Ordered on 7/19/2019
8/17/2019 11:49:14 AM

Yes, I would refer new egg , delivery took a lot longer than was advertised. I am having issues with the phone, I think the battery is dead or the charger or the connection port on the phone. I would like a replacement battery or return the phone. Please and thank you.

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  • Didn't contact
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VINCENT R.
Ordered on 7/11/2019
Very good customer service!
8/8/2019 10:11:13 AM

I recommend NO 1 Store. They asked me if I was certain of my cellphone type and it arrived on time, completely new! Thank you.

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Catherine S.
Ordered on 6/22/2019
Worried about quality
7/19/2019 6:41:25 AM

As my phone heats up a lot when charging I am concerned about the quality and safety of this device. I wasn't able to have my fears eased by a newegg representative, unfortunately, and so they suggested a refund. It took almost two weeks for the item to arrive, and I am hoping the seller will honour the refund period, given I had only had the item in my possession for 6 days.

  • No
  • Yes
  • Didn't contact
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Carman H.
Ordered on 6/10/2019
Efficient company, helpful product
7/9/2019 10:50:25 PM

The product arrived in a timely manner, and works great! Adapts my 2006 vehicle into a 2019!

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Anonymous
Ordered on 5/8/2019
6/5/2019 4:10:21 AM

Looks like a brand new phone

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Brian P.
Ordered on 4/30/2019
Would buy again
5/28/2019 8:30:48 PM

Arrived from China in 15 days.

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Leland W.
Ordered on 4/25/2019
Highly recommended
5/17/2019 6:11:19 AM

Ordered a tablet from the NO 1 Store located in China. Now I read the reviews and knew delivery could be a while, and also that everything would be in Chinese and I would have to re-configure my tablet when I got it. Once I ordered it, they sent me an email right after purchase was confirmed asking me if I want everything set to English and anything else I want for my tablet (change colour, etc.), so my tablet would be ready to use as soon as it arrived. That was really great, making my life a lot easier. I just had to wait. I received a tracking number from Newegg, but by day 10, my package did not show any movement. Even though they said it could be 8 to 15 days, I was getting a little nervous. So, I sent the company an email, telling them my concern and asked for an update. They said I had the wrong tracking number, gave me a new tracking number and that my package had arrived in BC a few days ago. It actually took them only 6 days to get it to Canada, it took 7 days to get it across Canada to my home in NS. When I opened it, the tablet was exactly as they said, just as fast with all the features I was promised, and even though my tablet was refurbished, it was like new without a mark or scratch anywhere. The tablet works great! If anyone is unsure of ordering from the NO 1 store, I can tell you, I HIGHLY RECOMMEND THIS STORE! The customer service is awesome. They would answer all of my questions within a few hours, and considering there is a 12 hour time difference between us and I would send them in the middle of the day, that was very impressive. They were very helpful and would make suggestions or if I asked anything, they would do their best to accommodate me. And they delivered on everything they promised. The tablet is a lot faster than my old Samsung and the price could not be beat. I will definitely use the NO 1 store again.

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iurii s.
Ordered on 4/11/2019
As expected
5/10/2019 7:22:38 PM

I like this phone, camera is good but selfie image stabilization is lacking. It's not a big deal. Android functionality and layout are very good!!! Colour is more pink than gold-yellow, which is not a very big deal. Battery life is good! Would be better if there was a general USB connector for PC, that was the only reason for 4 stars. Overall this is probably the BEST phone in this price range. And for the seller, I would suggest to make sure you give correct and updated tracking number. Other than that everything went pretty good, and the seller was responsive in my questions. Also had a better price than other one. So all in all, nice doing business with you!

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Arthur C.
Ordered on 3/7/2019
Very Pleased overall so far
4/4/2019 10:31:30 AM

Delays in shipping were due to Canada Post which was my preferred carrier The package arrived well protected and as advertised and in impeccable shape which was great for a refurbished item.

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Alain L.
Ordered on 1/11/2019
2/7/2019 7:24:12 AM

Very bad service dont buy with this I received an empty package, nothing inside. the seller dont want help . 350$ to the junk... More he ship with no ask signature at the reception.....

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Ann S.
Ordered on 1/3/2019
LG G5
1/30/2019 5:15:18 AM

like new, works very well, best buy

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Tyler K.
Ordered on 12/22/2018
Not verry good
1/22/2019 11:52:59 PM

The phone that i got doesnt work and it keeps glitching out.

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