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We distribute wholesale keyboards, mice, headsets, mouse pads, audios, keyboards, mice, headsets, mouse pads, audios in the consumer market, and enjoy a high position among consumers. The company has established with many retailers and agents A long-term and stable cooperative relationship.

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*Please track your package here.https://www.trackdog.com/ or https://www.17track.net/zh-cn,Select 4px logistics service provider.
If you can't track it just email us, we will send you the shipping infomation.

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Returns Policy
11 Ratings (55% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
54.55%
Product
Accuracy
54.55%
Customer Service
Satisfaction
57.14%
Anonymous
Ordered on 2/21/2021
4/9/2021 7:14:15 PM

took about 2 months to arrived, didn't think it would have been shipped from China. When it arrived and looked at the product it seems like it was opened, used, and scuffed up. Couldn't return the item due to the item arriving 2months later and out of the return period. Highly disappointed, wouldn't recommend ordering from them unless you wanting to wait over a month for the item to arrive.

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  • Didn't contact
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Anonymous
Ordered on 12/27/2020
Intentionally sent a used Logitech G903 instead of new
3/2/2021 10:29:31 AM

This seller intentionally sent a used mouse that was supposed to be new. It was clearly used because the mouse pads on the bottom of the mouse were scuffed up and the packaging was clearly not the original factory packaging (all poorly placed and crooked). The inside of the package also had a significant amount of dust in it, which doesn’t happen when you get a new mouse. The shipper took over 2 weeks to actually ship the mouse and it took a month to arrive. By the time I received it, it was already past the NewEgg return policy and I had no recourse but to write the seller. When I did that, after 2 weeks, they responded and ignored the pictures I sent and everything I wrote about the scuffed up mouse pads. They instead suggested that maybe some dust got in during shipping, even though the box was wrapped in 5 layers of plastic. They did offer to replace the mouse, but I’d have to send it back to China and I don’t feel like doing that just to get another used mouse. If you read through other reviews for this seller, you will find other people who had the same experience. This seller is clearly intentionally selling used items as new.

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Jonathan T.
Ordered on 1/5/2021
Sold as new, but received used/open box?
2/2/2021 11:04:27 AM

Order Logitech C920 webcam. Was sold as new but is clearly used or open-box/on-display. Though packaging was good, it arrived in a generic box with only the device, no additional warranty or information documents. Only reason I can think of is perhaps to save them on shopping costs. Product did have what looked like new plastic on the shiny surfaces, but the top area clearly has scuffs on it, so I'm a little confused. That said, it does work as expected.

  • Yes
  • No
  • Didn't contact
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Minh H.
Ordered on 11/4/2020
12/22/2020 4:34:48 PM

I won’t

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  • Yes
  • No
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Paul R.
Ordered on 10/25/2020
Shady
12/10/2020 8:58:04 PM

This item was sold as new, but was obviously used. The box was missing its plastic Wrap. With beat up corners and scuffing. When opened the mouse was not in original packaging. All plastics were off, the weights were not in correct place and the micro dongle was not where it should have been when shipped new. On the bottom of the mouse the wear pads were scuffed up and worn on the corners indicating some usage. This seller misrepresented his product and basically sold a mouse as new for new price.

  • Yes
  • No
  • Didn't contact
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Chelsey C.
Ordered on 11/2/2020
Slow delivery, no packaging
11/24/2020 1:19:53 PM

Package came after a month. Came in a generic cardboard box without any instructions or official packaging. The webcam does work when I plug it in, but I was expecting a new in-the-box product

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 10/12/2020
Good product
11/2/2020 6:05:30 PM

Item came in after a month, but the condition was excellent.

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  • Yes
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