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83 Ratings (63% Positive) 

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On-Time
Delivery
69.88%
Product
Accuracy
73.49%
Customer Service
Satisfaction
70.21%
Alexander J.
Ordered on 9/23/2020
Great adapter
11/11/2020 7:03:18 AM

Exactly what I needed, works perfectly. Just ordered two more.

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Baseet H.
Ordered on 9/6/2020
Satisfaction
10/26/2020 5:45:55 AM

Product as expected. Shipping was decent considering where product came from. I am pleased with purchase.

  • Yes
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  • Didn't contact
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mark m.
Ordered on 9/7/2020
10/26/2020 2:53:55 AM

very good

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Mario C.
Ordered on 8/31/2020
10/20/2020 1:14:25 AM

Very disappointed at the speed this was delivered, I figured Newegg would have been a bit faster to ship items so I would not recommend base on this.

  • No
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  • Didn't contact
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A S.
Ordered on 7/13/2020
Need all your luck to have a good service from Lucky Zone
8/15/2020 12:21:42 PM

Item delivered was defective out of the box. Wrote to the seller several times. Seller is looking for excuses and reasons why the part does not work. Sellers response- "Have you ever get your laptop repaired and replaced any accessories of your laptop, if yes, this card is not compatible with your laptop." I responded that laptop has not never been repaired and no accessories have been replaced. Seller is yet to respond. I have never heard that a new replacement wi-fi card will stop being compatible if any repairs are done to the laptop.

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Rob W.
Ordered on 5/31/2020
Wrong item received
6/25/2020 7:56:10 AM

Item took a long time to arrive and was not the model described and this incompatible to my use case. Returned (now waiting on refund)

  • No
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  • Didn't contact
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Satoshi T.
Ordered on 5/17/2020
Helpful Customer Support
6/21/2020 8:44:03 PM

I interacted with the customer support because of the delayed delivery. The claimed estimation time of shipping was 8-15 bus. days, but the item did not arrive even after 20 bus. days. I contacted to the support for tacking the status. It ended up they were not able to help as delay was due to the excessively slow custom process, but the support was prompt and tried to help. The item was as advertised and reasonably well packaged. I would buy another one from this seller again.

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Anonymous
Ordered on 5/16/2020
Im still waiting for my cable which i ordered over a month ago!!
6/21/2020 2:07:14 PM

Horrible delay and ZERO customer service

  • No
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Christopher M.
Ordered on 5/17/2020
30 days and still no item
6/12/2020 3:09:43 AM

Terrible experience. No product and no refund. These people took me for a ride. So basically you buy something from them, it gets shipped apparently, but you'll never actually receive anything, kind of like a black hole. Asked for my money back as Nothing was delivered, I was told to return an item never received or no money back. This place is no Ama*on so be careful folks.

  • No
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Kasper W.
Ordered on 4/28/2020
Slow shipping still no product.
5/25/2020 11:51:32 PM

What a joke for shipping.

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  • Didn't contact
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J K.
Ordered on 4/25/2020
I’m still waiting...
5/22/2020 3:38:14 PM

... for it to arrive.

  • No
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  • Didn't contact
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Annie L.
Ordered on 4/16/2020
Not in the least bit impressed!
5/20/2020 5:42:37 AM

Purchased the item on 2 Mar, took 2 days for the place to ship .. as of today (20 May), I still have NOT received the item and it says it is still in transit! Thought I was ordering from Canada yet it has been shipped from China. So much for ordering a product from my country!

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  • Didn't contact
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Cathy T.
Ordered on 4/8/2020
Not f cking good
5/13/2020 6:28:15 PM

I carefully examination I found the product I needed and was quoted a delivery time frame, (7-20) days, and decided to order from Newegg. Waited 35 days for the wrong GD product. The product that arrived was not as pictures or described and is useless to me. I could have ordered out of e bay, now the items are gone. I sure as f ck won't make that mistake again, and I suggest you don't as well.

  • No
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  • Didn't contact
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Ashir S.
Ordered on 4/15/2020
5/12/2020 2:07:55 AM

Hella long DELIVERY time even tho the product is in Canada.

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Anonymous
Ordered on 3/31/2020
Item has not been received at this time.
4/28/2020 6:16:33 AM

It was reportedly on a truck in China for the last 10 - 12 days. The web page shows that it has now just been customs cleared for export from China, so I'm unsure when it will arrive in Canada. I have marked the mandatory box related to the description of the item as not being as described, but this cannot be verified at this time.

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  • Didn't contact
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GAETAN C.
Ordered on 1/6/2020
The item received is OK
1/31/2020 4:15:07 PM

it's not exactly the same item that I bought but it was very similar and OK. No problem.

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Paul P.
Ordered on 11/25/2019
Almost perfect....
12/20/2019 9:06:42 AM

Simple product, installed it and worked exactly as described. Shipping was a bit on the slow side, but the price was very good.

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DAVID P.
Ordered on 11/5/2019
Faster than expected
12/3/2019 7:45:27 AM

It is all ways nice when an order arrives a few days sooner than expected. The monitor is every thing I needed from a screen. The power cord is a 120v wall to 12v converter block.. but that's soo minor. Also, I have been told that's the standard now.

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Doug W.
Ordered on 7/23/2019
Simple and easy
8/20/2019 7:15:20 PM

Ordering was simple and easy. The network card I ordered was not exactly as described but was fully compatible with my laptop. The quality was as expected - new. The ability to track my order was very good. The delivery time was a bit longer than expected but I wasn't in a "need it now" situation so the extra time was not an issue for me. I will definitely check with newegg in the future when I need electronic components.

  • No
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  • Didn't contact
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Sandeep B.
Ordered on 7/7/2019
Outstanding and fantastic !!!
7/27/2019 9:20:55 AM

The seller was very responsive and delivered exactly what i was looking for!! As soon as i placed my order , the seller contacted me (Name : Jenny ) for clarifications and very caring and informative. I wanted few additional items which we had a communication via email they responded immediately and delivered all the items i wanted. This is very nice of them and i had a very good interaction with Jenny from Lucky zone. i recommend everyone on new egg to place their orders without hesitation and best place to shop for all your computer needs. A very big thank you to JENNY !! you are amazing

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