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74 Ratings (86% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
98.28%
Product
Accuracy
91.38%
Customer Service
Satisfaction
87.10%
Fanny C.
Ordered on 6/9/2019
6/24/2019 10:50:28 PM

I recommend this seller because the ship was fast, the product was like it was announced.. all was perfect

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Mark K.
Ordered on 3/21/2019
Newegg was fantastic but the "refurbished" product unfortunately didn't work :).
4/8/2019 5:58:00 PM

I took a chance on a "refurbished" internet router which unfortunately did not work and caused me several days of issues with my internet as well as the expense paying a tech for over 4 hours to finally find out that it was still defective!! The title "refurbished" was either not accurate or did not cover what was originally wrong with it!

Linksys-Official-CAN Response:
Dear Mark, We appreciate you sending us your concern. Please let us know if you want to return the unit for a refund or for replacement by logging in to your account. A return authorization number will be generated once we hear back from you. If you need further assistance or have questions, please reply to this email or contact us at 888 688-2789, press option 1 (Technical Concern) and option 2 (Customer Service). We are open from 6:00 AM to 8:00 PM Pacific Time Monday through Friday and 8:00 AM to 5:00 PM Pacific Time on Saturday. Sincerely, Marketplace Support
  • Yes
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Anonymous
Ordered on 1/11/2019
1/28/2019 5:35:07 PM

OpenWRT works

  • Yes
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  • Didn't contact
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Mathieu b.
Ordered on 8/2/2018
8/21/2018 8:59:38 AM

Works very well dosent look like a refurbished

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  • Didn't contact
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FERNAND C.
Ordered on 3/31/2018
Bon produit
4/19/2018 5:02:18 AM

Bon produit

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  • Yes
  • Didn't contact
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Thanh D.
Ordered on 12/25/2017
It works as expected
1/12/2018 7:26:29 AM

Good product & resonnable price

  • Yes
  • Yes
  • Didn't contact
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JEFFREY F.
Ordered on 12/24/2017
Great Customer Service
1/11/2018 5:27:10 AM

Quick and effortless returns. Glad to know they do refunds on defective products.

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Chris S.
Ordered on 10/24/2017
Great Customer Service
11/10/2017 8:42:44 PM

The item I ordered was sold out and they offered to send me a better model at the same price, I have received it and it works perfectly, I will purchase from Newegg.ca again.

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Michael O.
Ordered on 9/23/2017
Item is defective
10/11/2017 3:33:35 PM

Item is defective

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  • No
  • Didn't contact
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Anonymous
Ordered on 9/24/2017
Cant cancel a single item
10/11/2017 3:22:19 AM

10 minutes after my order did try to cancel. Told me already too late and refused package. I did it but purolator did Say delivered and refused. Sent an email to customer service and Nevers Heard anything... Poor expérience

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Richard P.
Ordered on 8/27/2017
Great Product
9/14/2017 12:47:58 AM

Works well as described second one I've purchase at a great price refurbished I've had no problems with refurbished products the're like new only better and less expense as they are factory inspected quality

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  • Didn't contact
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Jon T.
Ordered on 7/20/2017
Fast, Good Value
8/8/2017 4:19:13 AM

Recommended. I'd definitely buy again from them

  • Yes
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Alexandre S.
Ordered on 7/30/2017
Great value
8/5/2017 9:19:15 PM

Ordered refurbished item. Excellent functionality at 1/3 the price. Works awesome.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 6/10/2017
6/27/2017 7:00:54 PM

Delivered fast and works great, so far! Time will tell, but looks good!

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Robert S.
Ordered on 6/10/2017
6/27/2017 4:30:19 AM

Very quick and easy setup

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  • Didn't contact
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Michael C.
Ordered on 4/22/2017
Awesome router, which is why I bought a second one.
5/9/2017 6:48:56 AM

I have purchased this router and fell in love with the ability to kill almost every dead spot in the house. My past configurations included repeaters, power line adapters, and every other option known to human kind. It is messy and a headache to manage. With this device all that is gone, I have one device now for each end of the house. When you think of the quantity of networked devices in a house now, it is staggering. Each has their own maximum physical connection type and speed. You need a powerful router that not only has the power to handle all those devices, but can also move the connections around to help with speed and connectivity. If there is one slight downside, it is the configuration software, which could use a bit more tuning features. Overall, you have to get this router if you have a bigger home with multiple connections. You will not be disappointed. 10 out of 10, would buy it again.

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Anonymous
Ordered on 4/11/2017
4/28/2017 4:57:20 AM

After the second delivery I still have not received the right product.

  • No
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Robin T.
Ordered on 3/17/2017
Problème a la première configuration
4/4/2017 8:44:32 AM

Au début le router étais impossible a configurer car je ne pouvais pas entrer dans l'interface WEB pour configurer le router. Après plusieurs essai avec browser Chrome ou Edge j'ai décider utiliser le vieux Browser explorer et la automatiquement le firmware du router c'est mis a jour et j'ai pus tout configurer. Malgré ce problème je conseil ce router car maintenant tout va bien et il est très rapide.

  • Yes
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Martin H.
Ordered on 1/7/2017
Got a DOA product
2/7/2017 6:24:06 AM

Unfortunately the item was DOA on first attempt. It took almost a month before I got confirmation that the seller would exchange and reimburse shipping fees. Just too long...

  • Yes
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  • No
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Anonymous
Ordered on 12/12/2016
Quick shipping, slow email response and shady pricing and price matching schemes.
1/4/2017 5:46:23 AM

I noticed that for some reason, the price match on a few products (did not check all) are not price match guaranteed when at regular pricing. However, on discount pricing, they suddenly become price match guaranteed. Is that not shady ? When you buy at regular price, you are most likely to seek price protection if the price drops on a sale. Putting the products on price match guarantee only when the products become on sale is a clever tactic to essentially discourage price matching, in my interpretation.

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