IT Innovation is an Online and Value Added Reseller (VAR) business for providing technology hardware, software and enterprise cloud solutions, one of the leaders in network, data and connectivity services operating for over 2 decades with leading Fortune 500 Companies as well as customers located worldwide across various industry verticals like IT companies, financial services firms, health care organizations, local government, applied sciences, transportation, manufacturing companies.
IT INNOVATION INC Store
  • IT INNOVATION INC STORE
  • 1 Follower 
     
    3Ratings(33% Positive)
  • CONTACT
All Products
Reviews
3
Return Policy
About Us

RETURN POLICY

BUYER PAYS FOR RETURN SHIPPING
IT INNOVATION INC. WILL ONLY REFUND ORDERS, THAT ARE NOT AS DESCRIBED, NOT BRAND NEW, AND DEFECTIVE.
DO CONTACT US ABOUT YOUR PROBLEM BEFORE RETURNING A PRODUCT.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.ca account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%