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10 Ratings (60% Positive) 

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On-Time
Delivery
60.00%
Product
Accuracy
70.00%
Customer Service
Satisfaction
66.67%
Anonymous
Ordered on 4/17/2021
Weak customer service
5/4/2021 7:42:49 AM

The controler arrived broken and it is a pain to refund

  • Yes
  • Yes
  • No
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MURIEL K.
Ordered on 2/19/2021
3/26/2021 6:45:08 AM

there is a different tone between the three leds. It looks like there are 3 different colors and it took 17 days to deliver, but that's understandable.

  • No
  • No
  • Didn't contact
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David M.
Ordered on 2/15/2021
Good value
3/22/2021 4:24:44 PM

Can't beat the price, and it has significantly boosted my WiFi speed.

  • Yes
  • Yes
  • Didn't contact
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David L.
Ordered on 2/5/2021
Reasonable
3/12/2021 9:33:45 PM

Shipping by post office is OK, but not ideal. Takes a long time to receive item. That was my only concern.

  • No
  • Yes
  • Yes
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Mathieu G.
Ordered on 1/27/2021
i didn't know i need separated fan controller
3/4/2021 8:41:33 AM

i whould have ordored it in same time if i did know .. and shipping was very long. I dont event know quality of that product since i can't use them yet..

  • No
  • No
  • Didn't contact
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Scott C.
Ordered on 2/5/2021
Order Not Recieved and Seller Denied RMA
2/15/2021 9:32:14 PM

I ordered some case fans from Grubb's Store and they were not received within the expected timeframe listed during purchase, nor even on their way 10 days later. When I attempted an RMA, the seller marked the product as consumable so it couldn't be returned. They are case fans that didn't even depart to get to my location. I wouldn't trust to buy from this seller again.

Grubbs'shop Response:
We are sorry that the operation of the customer service has caused you a misunderstanding and a bad experience. We should not refuse your return request. It is our fault. I have inquired that the logistics has not been updated yet, it may be a packet loss. I have sent you 2 emails for the refund and have not received a reply yet. If you receive my messages , please reply me asap I hope that the customers who visit our page will continue to trust us, and I will work hard to solve the problems you encounter. Thank you
  • No
  • No
  • No
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