Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

ElectronicsPlus is committed to providing each customer with the highest standard of customer service. The best way to reach us is via email. We normally respond to customer emails within 24 hours (not including weekends and holidays). For all Inquiries including any issues with your product or delivery, please email us and we will answer your question thoroughly and quickly. Our office hours are Monday-Thursday 9:00AM - 5:00PM EST, Friday 9:00AM - 1:00PM EST. Our office is closed on Saturdays & Sundays.

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Returns Policy
60 Ratings (77% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
76.67%
Product
Accuracy
81.67%
Customer Service
Satisfaction
84.62%
Babatunde A.
Ordered on 12/29/2020
Very disappointed
2/19/2021 10:16:48 AM

No. I was shipped a wrong product because the seller ran out of the product I ordered. The stock information was not updated when I made my order. The return process has also been painful with inadequate or wrong information passed along. I will not shop on this platform again due to this experience. I shop on other platforms but never have I been shipped a product totally different from order.

  • No
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  • No
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Siegfried P.
Ordered on 8/7/2020
Mophie Juice pack
9/4/2020 8:01:59 AM

Looks and works great. Also adds a nice protective case that cushions accidents (My butter fingers already dropped the phone a couple of times) without a scratch. Delivery was much longer than anticipated but that was due to Covid related shipping delays so I did not subtract anything from the 5 egg rating.

  • No
  • Yes
  • Yes
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Anonymous
Ordered on 8/8/2020
9/3/2020 5:32:17 PM

Perfect

  • Yes
  • Yes
  • Didn't contact
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cypress e.
Ordered on 7/10/2020
8/7/2020 7:03:45 PM

Great service,good quality products ! Second time I buy one from this seller band I'm always very satisfied. I really recommend this seller to everyone ! The product arrive well packed in great shape and the shipping was fast like I expect.

  • Yes
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  • Yes
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Anonymous
Ordered on 5/5/2020
6/3/2020 5:00:06 PM

The item arrived right to my door earlier than expected, with no extra fees or duties (as promised on a delivery from US to Canada). An issue I had was promptly responded to and resolved. I was delighted!

  • Yes
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Donna T.
Ordered on 5/5/2020
6/2/2020 5:40:55 PM

Ordered a cel phone battery. Charged to my MasterCard 2 days later. It is now a month later & I still don’t have my battery. Have tried emailing & calling but still haven’t spoken to anyone. Nobody has tried to reach out. Have been tracking my order everyday for 3 weeks & all it says is in transit. Probably wouldn’t recommend unless I hear something in a day or 2.

  • No
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Anonymous
Ordered on 4/6/2020
Slow delivery, device does not work correctly and not enough packing material
5/25/2020 4:57:49 PM

Sounded like a box of rocks and the zwave functionality does not work. Having already RMA'd one that I ordered April 7th(?), replacement arrived last Friday May 22nd. I will not RMA because I am tired of wasting my time. Using on the back door instead. Booooooo.

  • No
  • No
  • Didn't contact
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Yee N.
Ordered on 4/21/2020
Good
5/20/2020 6:31:34 PM

When compare to the exact one I previously used (oem) this new one seems to not hold the same amount of charge.I could not get through the day with one single charge.

  • Yes
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FARAZ S.
Ordered on 3/28/2020
👍👍👍👍👍👍👍
4/24/2020 1:52:28 PM

Very good service honest people to deal with I will order another one...

  • Yes
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Silviu G.
Ordered on 12/21/2019
Careless, irresponsible, negligent seller
1/22/2020 4:47:46 AM

This seller shipped me a pair of defective products I ordered. It would have taken 30 seconds to test the products to see if they are functional, before shipping, yet they did not do it. When I contacted the seller I was told they will reimburse me. They promised to do it but they did not. I contacted them again to remind them about the refund and they did not reply. I do not recommend this seller to anyone. It should be banned to sell on Newegg.

  • No
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Anonymous
Ordered on 10/9/2019
Item was damaged
11/6/2019 7:41:32 PM

Item was damaged

  • Yes
  • No
  • Didn't contact
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Ean J.
Ordered on 9/23/2019
10/22/2019 7:54:32 AM

you spelled "delivered" wrong

  • Yes
  • Yes
  • Didn't contact
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Cyril B.
Ordered on 7/31/2019
Ipad iv case and keyboard
8/28/2019 3:28:00 AM

Fits perfect. Bluetooth pairing is seamless. Keyboard works well. Great looking case. Quite pleased with this product.

  • Yes
  • Yes
  • Didn't contact
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Windsor S.
Ordered on 7/8/2019
Seller helpful
8/7/2019 12:04:17 PM

There was an issue, but seller rectified the problem.

  • Yes
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Anonymous
Ordered on 7/9/2019
8/6/2019 9:58:12 PM

The seller could not ship this item to our address presumably because we are too 'remote'. I had to arrange for it to be shipped to a family member in Vancouver, who was then able to mail the product to me at very reasonable cost. Why can't the seller do this?

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 3/29/2019
4/26/2019 7:29:02 PM

I thought the keyboard was new. It looked like a refurbished when it arrived.

  • Yes
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Alexandre G.
Ordered on 2/28/2019
4/1/2019 1:30:59 PM

Long shipping time, but as is!

  • No
  • Yes
  • Didn't contact
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Colin F.
Ordered on 10/11/2018
Thanks!
11/7/2018 10:53:42 PM

It was exactly what I wanted and it was in perfect condition. It came in a reasonable time as well. Thanks!

  • Yes
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  • Didn't contact
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Lawrence M.
Ordered on 10/5/2018
Professional job
11/2/2018 2:08:34 AM

Good seller. No problems.

  • Yes
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Anonymous
Ordered on 7/31/2018
Good, slow shipping though.
8/27/2018 8:33:49 AM

Totally recommend. I got exactly what I wanted. I just wish shipping was a little faster, but that probably wasn't in ElectronicPlus' control.

  • Yes
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