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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Global seller enrolled in Newegg Return Service. EC2WORLD will be responsible for processing RMA and general customer service.
Please Email us directly for RMA service and other inquiries.

We supply many high quality electronics with competive price, such as computer hardware,cooling accessories,gaming outlet, phone accessories, home electronics,hand tools, and so on. Our goal is to provide high quality luxury products at affordable prices. We are able to accomplish this by sourcing products directly from the factories that produce these items and offer them to you at very good discounts.

Please NOTICE:

##Dear Customer, if you find ANY product of us which has a HIGHER price than other sellers,please email us to get you a discount.##

##PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK.We promise you will get your product or we will refund your money back##.

About Shipping

We have warehouses both in US and China.But Newegg only can recognize us as "Ship from China".Despite the Premier Products we have lots of products which can be shipped from US. We can't highlight these products but we 're still doing it.And we're increasing the number of products in US warehouse so our customer can get their package much more faster.

If you choose Economy Shipping,package will be sent by China Post EUB(USPS will be responsible for the US part of delivery),shipping time is about 8 - 15 business days with a tracking number.And you will get a refund or resend if you don't receive it within 30 days.You can track the number we give you on http://www.17track.net/en/. It will be faster if our US warehouse has the product.

If you choose Standard Shipping,package will be sent by DHL / FEDEX EXPRESS or USPS Priority,shipping time is about 5 - 7 business days with a tracking number.And you will get a refund or resend if you don't receive it within 15 days.Still it will be faster if our US warehouse has the product.

#Advice: Please carefully notice the shipping time and choose the shipping service depends to your needs! It is an respect for both of us.
All of the products will be shipped out within 2 working days after we receive the payment. Please make sure you provide valid physical address when you check out.


About Customer Service

If you have any questions or concerns about your order, please feel free to email us. We will try our best to reply all e-mails within 24 hours. However, emails may not be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.

If you are not satisfied with the item or don't receive the item in time,please send us the message.We will do our best to solve it.And we won’t let you have any loss.We strive to providing the greatest service and satisfaction to all of our customers.

Our working time: GMT+8 9:00-18:00. Monday To Saturday.

Email: service@ec2world.com


Return Policy

We accept return or replacement within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking fee.

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thank you for visiting our store!

Best wishes to you and your family.

EC2WORLD

Feedback
Returns Policy
15 Ratings (40% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
33.33%
Product
Accuracy
60.00%
Customer Service
Satisfaction
50.00%
Daniel N.
Ordered on 4/20/2020
5/20/2020 5:14:26 PM

Product was never delivered. Tried to sign in to account but my email address was not recognized.

  • No
  • No
  • Didn't contact
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Christopher M.
Ordered on 4/15/2020
Very bad
5/14/2020 11:27:56 AM

Never received the item. The provided tracking number was not working.

  • No
  • No
  • No
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Karl N.
Ordered on 11/19/2018
Very poor
1/7/2019 11:14:38 AM

I still have not received my items and have not received a response to from customer service.

  • No
  • No
  • No
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Richard M.
Ordered on 10/31/2018
11/30/2018 8:40:37 AM

The small circle in the glass does not seem to have higher magnifying effect.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 8/13/2018
Slow
9/17/2018 8:08:43 AM

Its been over 1 month and I still havent recevied my package from this company. Buyer Beware

  • No
  • Yes
  • Didn't contact
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Lucien J.
Ordered on 7/10/2018
From China
8/10/2018 2:39:36 AM

It's not wrote that command is sending from China

  • No
  • Yes
  • Didn't contact
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