Datamatrix Computes Inc, is a private company incorporated in the province of Ontario, Canada.

Our sales, service, repair and manufacturing facility is located in Guelph, Ontario, Canada.

Our mission is to eliminate computer stress and find ways for technology to benefit small businesses. We understand that running a business isn't always easy and that your small business relies on technology. Your small business needs fast service, professional advice, quality products, and a reliable technician. We are not just another computer repair shop—we pride ourselves on providing our clients with outstanding value & service!

Feedback
Returns Policy
59 Ratings (83% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
94.92%
Product
Accuracy
83.05%
Customer Service
Satisfaction
91.18%
Anonymous
Ordered on 7/14/2021
Item delivered as expected
7/28/2021 11:57:22 AM

Shipped on time and delivered as expected

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
JAMES H.
Ordered on 5/12/2021
Excellent!
6/1/2021 11:05:17 AM

Excellent iPhone

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Denis P.
Ordered on 5/19/2021
Fourth time I buy from Datamatrix
5/27/2021 8:22:19 AM

I recommend them.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 5/5/2021
Order marked as shipped although they never had the product on hand
5/20/2021 10:22:49 AM

I ordered a graphics card which was supposedly in stock. A shipping label was generated and so the order was marked as shipped. For several days the tracking showed the package was not yet dropped at the shipping company. I messaged Datamatrix and they said they did not receive their order and so they would cancel and refund my order. By pretending my order was shipped, i stopped shopping for a GPU, I could no longer cancel my order using newegg's system.

  • No
  • Yes
  • Yes
2 out of 2 people found this review helpful. Did you? 
Zack Pavel
Ordered on 4/20/2021
CORSAIR iCUE H150i
5/5/2021 7:59:09 AM

Bought this CPU cooler for my recent PC build. Components: - CPU: AMD Ryzen 7 5800X 8-Core - PC frame: Corsair iCUE 5000X RGB Tempered Glass Mid-Tower - Motherboard: ASUS ROG Strix B550-E Gaming AMD AM4 - GPU: RTX3080 This CPU cooler has done the job so far. Keeps my CPU at a very good temperature as I do either coding, video editing, video games, multitasking (50+ chrome tabs lol, video editing with DaVinci, picture editing and coding on NoMachine all at once). No complains so far. I would recommend it for any of my friends.

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/19/2021
I am satisfied with my first time use of Newegg's services
5/1/2021 6:42:57 PM

The cellphone make and modeI purchased has had a history of self destructing, but my purchase has performed flawlessly, meaning that they did their testing to sell a working item. We all can appreciate this, rather than adding another electronic product to a too rapidly enlarging heap - an unethical action to stress our resources and planet.

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
Faith L.
Ordered on 1/11/2021
1/26/2021 10:20:41 AM

The package is good delivered on time fast shipping

  • Yes
  • Yes
  • Yes
0 out of 2 people found this review helpful. Did you? 
Valérie D.
Ordered on 9/4/2020
Only one phone
9/23/2020 2:27:15 PM

I ordered 2 items and receive only one. Newegg gave lot of help to fix the problem with Datamatrix (collaborative :)

  • No
  • Yes
  • Yes
Did you find this review helpful? 
Dave G.
Ordered on 8/9/2020
WoW
8/24/2020 9:10:19 AM

The phone is perfect!!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Yolanda K.
Ordered on 7/24/2020
Wrong Item Delivered
8/11/2020 4:44:01 PM

The item delivered was incorrect and used. The seller opt to a full refund instead of returning incorrect item and sending the correct item.

  • Yes
  • No
  • Yes
Did you find this review helpful? 
Joanna F.
Ordered on 7/19/2020
Honest Opinion
8/4/2020 2:27:18 PM

There was a discrepancy between what was advertised and what I received but the seller was quick to fix this by adjusting the price to reflect what I received. Excellent service! Thanks!

  • Yes
  • No
  • Yes
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Connie B.
Ordered on 7/13/2020
8/3/2020 7:38:17 AM

Returned it waiting for Refund The phone had a defect in it .

  • Yes
  • No
  • Yes
Did you find this review helpful? 
Kevin Q.
Ordered on 7/2/2020
Fast efficient service
7/7/2020 1:35:54 PM

Recommended. Canadian Seller. Fast response/order processing. Material well packed and secure.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Annabel E.
Ordered on 6/16/2020
Newegg is great
7/3/2020 5:54:59 PM

Got a great refurbished phone at a good price. Seems like a good company. Support Canada.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Margaret M.
Ordered on 6/8/2020
So far so good
6/24/2020 8:16:37 AM

I have only been using my phone one day. But so far everything seems to be working well on it. There was very little wear on the phone and It does look in pretty new condition. So I will see as time goes on how well it works and I will update my rating accordingly but so far I will give it a four out of five star

  • Yes
  • Yes
  • Didn't contact
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Motive H.
Ordered on 5/15/2020
IPhone did not work for calls
6/1/2020 6:10:04 PM

Could place and receive calls, but never really connected, neither party could hear the other - not like a bad connection, just completely dead, no sound at all.

  • Yes
  • No
  • Didn't contact
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Gordan B.
Ordered on 4/21/2020
Good
5/6/2020 9:55:08 AM

I would recommend them

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Hector M.
Ordered on 2/24/2020
3/9/2020 2:52:27 PM

Received the right make/model, but the WRONG version! Advertised as H820 (US AT&T and others version) - also listed as such on the packing slip - but the phone I received was the Canadian H831 version. The issue? This version has a locked bootloader and cannot be flashed with alternate software. I've sent TWO messages to the seller about rectifying this and received NO response whatsoever!

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Christopher S.
Ordered on 2/13/2020
Very satisfied
3/2/2020 1:37:29 PM

Item was refurbished, but outside of generic packaging was indistinguishable from new. Product works perfectly.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Thierry S.
Ordered on 12/19/2019
Not good experience
1/9/2020 6:21:35 AM

-One item was defective, i paid myself to send it back

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
 
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